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Information for passengers of canceled flights in connection with the coronavirus. More details
Buy a ticket by phone via call-center

Buy a ticket by phone via call-center

Call the passenger support service of Ural Airlines by numbers + 7 (499) 920-22-52 (for calls from other regions) or 8 800 7700 262 (toll-free). Name the route and dates of the flight, prepare a passport and other identification documents for booking air tickets.

Book your tickets and pay them by phone immediately after booking. The operator will switch you to a secure page to pay for your ticket.

Cards of payment systems VISA, МERCARD, MIR are accepted for payment.

Prepare a bank card to pay for tickets and put the phone in tone mode.

You will need:
-Credit card number
-Card Expiration Date
Is the verification code specified on the back of your card.

Then follow the voice instructions of the automated payment system.

Check-in/exchange of tickets purchased through the passenger support service of "Ural Airlines" is carried out in accordance with the established rules and restrictions.

Payment by phone (as well as on the site) is terminated 1 hour before the flight departure.