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Decisions of the Government of the Russian Federation of 07/06/2020 No. 991, the procedure for the return of funds under air transportation agreements More
Buy a ticket over the phone through a call center

Buy a ticket by phone via call-center

Call the passenger support service of Ural Airlines at +7 (499) 920-22-52 (for calls from other regions) or 8 800 7700 262 (the call within the Russian Federation is free). Name the route and dates of the flight, prepare a passport and other identification documents for booking tickets.

Book your tickets and pay by phone immediately after booking. The operator will switch you to a secure page for paying for a ticket.

We accept cards of payment systems VISA, MASTERCARD, MIR.

Prepare a bank card for paying for tickets and put the phone in tone mode.

You will need:
- Bankcard number
- card expiration date
- verification code indicated on the back of your card.

Next, follow the voice instructions of the automated payment system.

Issuing a return / exchange of tickets purchased through the Ural Airlines' passenger support service is carried out in accordance with established rules and restrictions.

Payment by phone (as on the website) ends 1 hour before the flight departure.