Planning a trip
Wings
Information
Guide
Shop U6
- Special offers
- Schedules
- Order management
- Check-in
- Flight status
- Airline Rates
- Additional ticket services
- Menu on board
- Your baggage
- Transportation rules
- Subsidized transportation
- Charter Order
- Group Transportation Order
- Freight Order
- Ordering a flight certificate
- Payment Methods
- Certificates
- Important information about COVID-19
- Flight map
- Gift Certificate
- Service classes
- News
- About airline
- Ticket offices and representative offices
- Air park
- Information for shareholders
- Press center and advertising
- Aviation and Technology Centre
- Transport safety
- Jobs
- Tenders
- Contacts
- Correspondence
- Service "Moscow subscription"
- Baggage tracing
- Airport Directory
- Safety flight
- Baggage
- Feedback
- Planning a trip
- Special offers
- Schedules
- Order management
- Check-in
- Flight status
- Airline Rates
- Additional ticket services
- Menu on board
- Your baggage
- Transportation rules
- Subsidized transportation
- Charter Order
- Group Transportation Order
- Freight Order
- Ordering a flight certificate
- Payment Methods
- Certificates
- Important information about COVID-19
- Flight map
- Gift Certificate
- Wings
- Information
- Service classes
- News
- About airline
- Ticket offices and representative offices
- Air park
- Information for shareholders
- Press center and advertising
- Aviation and Technology Centre
- Transport safety
- Jobs
- Tenders
- Contacts
- Correspondence
- Service "Moscow subscription"
- Baggage tracing
- Airport Directory
- Safety flight
- Baggage
- Feedback
- Guide
- Shop U6
-
-
- Language Selection
- Currency Selection
- Language Selection
Entry rules and preventive measures More
Rules for passenger service on board
- Buying and returning a ticket
- Baggage
- Preparation for flight
- Passenger service rules on board
- What documents are needed for the flight?
- Rules for transporting children on an airplane
- Flight of pregnant women on an airplane
- Rules for the carriage of unaccompanied children
- Location selection
- Emergency exit seat selection
- Country Entry Rules
- Passengers with disabilities
- At the airport
- On board
- After the flight
- Frequently asked questions
- Special rates
- Online registration
- Check-in at the airport
- Flight
- Baggage
- Bonus program
- How do I indicate the number and series of my birth certificate when buying a ticket online?
- Charter flight
- Payment verification / sending MK
- Flight cancellation/delay
- Consultation on changes in the ticket
- Ticket error
- Consultation on additional services
- Questions about the airline
Dear passengers!
In connection with the instructions of the Ministry of Transport of the Russian Federation, we inform you:
- At the moment, passengers are allowed on board the aircraft only in masks and gloves.
- Body temperature should not exceed 37 degrees.
- Personal protective equipment cannot be removed both during the entire flight and while at the airports of departure and arrival
- Buying and returning a ticket
- Baggage
- Preparation for flight
Rules for passenger service on board
Dear passengers!
In connection with the instructions of the Ministry of Transport of the Russian Federation, we inform you:
- At the moment, passengers are allowed on board the aircraft only in masks and gloves.
- Body temperature should not exceed 37 degrees.
- Personal protective equipment cannot be removed both during the entire flight and while at the airports of departure and arrival
- At the airport
- On board
- After the flight
- Frequently asked questions