Check-in at the airport
When does airport check-in open?
To register for domestic flights and pass various types of control (customs, immigration, veterinary, sanitary), we recommend arriving at the airport 1 hour 30 minutes before, for international flights - 3 hours before the flight departure time indicated on the ticket (itinerary receipt).
Passenger check-in for both domestic and international flights of the airline ends 40 minutes before the flight departure time, except for flights from Beijing Airport, where check-in will end 50 minutes before departure.
Where can I check in for a flight at the airport?
At the airport, you can check in at the check-in counter or self-check-in kiosk. Check-in at the self-check-in kiosk begins 48 hours before departure and ends 1 hour.
To register at the self-registration kiosk, you only need to know your order number, ticket number or passport details.
Can registration be refused?
They may refuse if:
- There are no documents required for the flight or a visa from the country to which the passenger is traveling.
- Late check-in or boarding the plane.
- Health status
- Passenger's refusal to pay for baggage
- Refusal to undergo additional baggage inspection
- Prohibited substances and items in luggage
- Unpaid debts