Entry rules and preventive measures More

SOURCE convenient help service

Partner services
Travel insurance
Ural Airlines, together with its partner AlfaStrakhovanie, offers to purchase a combined passenger insurance policy.

Get insurance and do not worry about unforeseen situations during the flight.

Let the trip be remembered only by pleasant moments!
Business lounge
Book your visit to the VIP and Business Lounges at the airport of departure *

Business lounges are equipped with everything necessary for a comfortable flight waiting: buffet, shower, children's playroom, etc. The lounges are located in the sterile departure area for domestic and international flights.

The service is available to all passengers of Ural Airlines, regardless of the class of service.

Children from 2 to 12 years old are served with a 50% discount

You can book a premium service:
  • when buying a ticket on the official website
  • in the service "Order Management"
  • when registering online
  • at the branded ticket offices of the Airline
The passenger independently goes through the pre-flight procedures and then, upon presentation of the payment document and boarding pass, is placed in the Business Lounge.

* The service is available from a limited list of airports
Whether you are traveling, returning home, or planning a stroll around Moscow, getting to the airport is also part of the journey.

Aeroexpress is the fastest and most convenient way to get from the city center to the airport and back.

You can order a ticket already at the time of booking an air ticket for Ural Airlines flights
Doctor online
Round-the-clock medical assistance from SBERzdorovye when purchasing the TELEMEDICINE service (Doctor online). The airline's customers have access to two programs for obtaining prompt professional advice from a specialist: "Doctor online (therapist or pediatrician)" or "Veterinarian online" at a price of 300 rubles.

Unlimited online medical consultations are available anywhere in the world around the clock, seven days a week for 30 days from the date of departure.

Purchase of services is available at the third step of booking air tickets, as well as in the "Order Management" service. After completing the payment, download the access code and instructions for use. You can apply the code on the website or in the SBERzdorovye mobile application
Residents of Moscow and the Moscow region have access to the service "Express analysis for COVID-19 with help in 16 languages." The service can be purchased immediately along with the ticket or later in the Order Management service. By purchasing the service on the Ural Airlines website, the passenger receives a 10% discount.

The test can be taken using the non-contact PCR testing service, created with the support of the Helix Laboratory Service.

It is convenient and profitable:
  • the courier will bring a self-collection kit to your home;
  • wait until you do the test and take the package with your biomaterial to the Helix Laboratory Complex;
  • the test result will be sent to your email within 24 hours.
Help in 16 languages will be available through the COV-ID service

Important! Laboratory service Helix is accredited by Rospotrebnadzor! Pay for your order and get a promo code for a prepaid service for ordering an Express Test for COVID-19 on the website donatenakoronavirus.rf
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Book a convenient transfer when traveling to any country in the world and get Wings bonuses for your future trips!

Now it is even more profitable to use the benefits of Gettransfer - follow the link from the airline's website and receive Wings bonuses to your account in the program.

Safe transportation at a bargain price from our partners will make you feel comfortable, and additional bonuses in the loyalty program will help you plan new trips with us with pleasure.
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Luggage packing
Get a baggage packing service * cheaper than at the airport, and PACK & FLY will securely pack your bags before departure.

Add the baggage wrapping service immediately when buying a ticket or after purchasing it in the Order Management service on the airline's website. After payment, a QR code will be generated, which will need to be presented at the packaging counter.

The QR code is automatically activated 24 hours before the flight departure and will be valid for another 72 hours after departure.

Discount is provided for standard packing and double packing (packing two pieces of baggage into one, regardless of the size of each piece of baggage, except for bulky and oversized baggage).

* The service is still available from the airports of Krasnodar and Sochi, but very soon - from Anapa, Kazan, Ufa, St. Petersburg, Surgut, Ulan-Ude, Vladivostok and Krasnoyarsk

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