Information for passengers on canceled flights from / to Zhukovsky More
Airline fares
Economic
Promo Light
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
Paid
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Paid
Sports Equipment
Conditions for applying fares until the check-in time *
Route changes allowed
Date / time changes allowed without penalty
No return
Conditions for applying fares in case of no-show *
Route changes prohibited
Date changes prohibited
No return
Promo
from 5%
Bonus accrual
% of order
% of order
10 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Paid
Sports Equipment
Conditions for applying fares until the check-in time *
Route changes are allowed with a fine of 3,000 ₽ per ticket
Date / time changes are allowed with a fine of 3000 ₽ per ticket
No return
Conditions for applying fares in case of no-show *
Route changes are permitted with a fine of 5000 ₽ per ticket
Date / time changes are allowed with a fine of 5000 ₽ per ticket
No return
Economy
to 10%
Bonus accrual
% of the fare and route
% of the fare and route
5 kg
Carry- on baggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Is free
Sports Equipment
Conditions for applying fares until the check-in time *
Route changes allowed
Date / time changes allowed without penalty
Refunds are allowed with a fine of 1500 ₽ per ticket
Conditions for applying fares in case of no-show *
Route changes are permitted with a fine of 5000 ₽ per ticket
Date / time changes are allowed with a fine of 5000 ₽ per ticket
Refund permitted with a fine of 5000 ₽ per ticket
Premium - Economy
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Free 6
Seat selection service
with free seats at the registration
with free seats at the registration
Is free
Sports Equipment
Upgrade to Business 5
Only for owners of Golden Wings program cards
Conditions for applying fares until the check-in time *
Route changes allowed
Date / time changes allowed without penalty
Refunds are allowed with a fine of 1500 ₽ per ticket
Conditions for applying fares in case of no-show *
Route changes are permitted with a fine of 5000 ₽ per ticket
Date / time changes are allowed with a fine of 5000 ₽ per ticket
Refund permitted with a fine of 5000 ₽ per ticket
Business
Comfort
up to 15%
Bonus accrual
% of the fare and route
% of the fare and route
15 kg
Carry- on baggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
two-seater for a block of three seats
two-seater for a block of three seats
Is free
Sports Equipment
Food on board
Special menu
depends on the direction of flight, time of day and duration of flight
depends on the direction of flight, time of day and duration of flight
Comfort means
slippers, plaid, pillow, glasses for sleeping, UAM logbook
Separate front desk
If you have a Business Class check-in counter at the airport
Business lounge
Separate landing
Conditions for applying fares until the check-in time *
Route changes allowed
Date / time changes allowed without penalty
Refunds allowed without penalty
Conditions for applying fares in case of no-show *
Route changes are permitted with a fine of 5000 ₽ per ticket
Date / time changes allowed without penalty
Refunds allowed without penalty
Business
from 5%
Bonus accrual
% of order
% of order
15 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
business class lounge chair
business class lounge chair
Is free
Sports Equipment
Food on board
Special menu
depends on the direction of flight, time of day and duration of flight
depends on the direction of flight, time of day and duration of flight
Comfort means
slippers, plaid, pillow, glasses for sleeping, UAM logbook
Separate front desk
If you have a Business Class check-in counter at the airport
Business lounge
Separate landing
Conditions for applying fares until the check-in time *
Route changes allowed
Date / time changes allowed without penalty
Refunds allowed without penalty
Conditions for applying fares in case of no-show *
Route changes are permitted with a fine of 5000 ₽ per ticket
Date / time changes allowed without penalty
Refunds allowed without penalty
MANDATORY CONDITIONS
E-ticket is not valid for carriage if the first carriage is not used
Airport fees are refundable
Booking Fee (YR) is not refundable
The conditions apply to cases of voluntary cancellation of the contract of carriage or changes in the contract of carriage
When the tariff increases, an additional collection of the cost difference between the tariffs is carried out
NOTES:
- If the flight is operated by a code-share partner of Ural Airlines, OJSC, the rules and conditions of applying the tariffs of the operating carrier (that is, the airline that actually carried passengers) apply.
- For children from 0 to 2 years:
Baggage allowance - 1 place, where the weight does not exceed 10 kg.
Baggage allowance - 1 place, where the weight does not exceed 5 kg. - Meals on the flight are provided depending on the direction of flight, time of day and duration of flight. Information about meals on the flight here .
- If you have a Business Class check-in counter at the airport.
- Only for owners of Golden Wings program cards.
- A seat in front of the plane, if there are free seats at the front desk.
- The Business Class cabin is equipped with Economy seats when the type of aircraft is A321.
- A fee is charged for a change operation on a ticket.
Please note that with changes in the ticket, the difference between the old and new levels is paid extra, provided that the fare is increased. Any operation on a ticket (return or change of route / departure date / flight number) is made only within 1 year from the date of ticket issuance.
Changing the route is possible only within the country with the possibility of changing either the departure point or the arrival point.
With a combination of tariffs, the most stringent tariff rules apply.
Economic
Promo Light
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
Paid
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Paid
Sports Equipment
Conditions for applying tariffs before transportation for a completely unused ticket
Route changes prohibited
Date / time changes prohibited
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Carrier payment is not refundable
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Carrier payment is not refundable
Conditions for applying tariffs after the start of transportation
Route changes prohibited
Date / time changes prohibited
The carriage charge is not refundable.
Conditions for applying fares in case of no-show
Route changes prohibited
Date / time changes prohibited
Conditions for returning a ticket in case of no-show on a fully unused ticket
Carrier payment is not refundable
Conditions for returning a ticket in case of no-show on a partially used ticket
Carrier payment is not refundable
Tariff Rising Conditions
Allowed within the Promo group
Promo
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
10 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Paid
Sports Equipment
Conditions for applying tariffs before transportation for a completely unused ticket
Route changes prohibited
Date / time changes are permitted with a fine of 30 € per ticket (more than 24 hours before departure)
Date / time changes are prohibited (less than 24 hours before departure)
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Carrier payment is not refundable
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Carrier payment is not refundable
Conditions for applying tariffs after the start of transportation
Route changes prohibited
Date / time changes prohibited
The carriage charge is not refundable.
Conditions for applying fares in case of no-show
Route changes prohibited
Date / time changes prohibited
Conditions for returning a ticket in case of no-show on a fully unused ticket
Carrier payment is not refundable
Conditions for returning a ticket in case of no-show on a partially used ticket
Carrier payment is not refundable
Tariff Rising Conditions
Allowed within the Promo group
Economy
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Is free
Sports Equipment
Conditions for applying tariffs before transportation for a completely unused ticket
Route changes allowed with a fine of 75 € per ticket
Date / time changes are permitted with a fine of 30 € per ticket
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Penalty 20 € per ticket. Ticket Fee 5 € per segment
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Penalty 20 € per ticket + 25% of the fare. 5 € fee per segment
Conditions for applying tariffs after the start of transportation
Route changes allowed with a fine of 75 € per ticket
Date / time changes are permitted with a fine of 30 € per ticket
Fine 1000 ₽ per ticket. Charge 5 € per segment + the difference between the tariff and YFLIOW is returned
Conditions for applying fares in case of no-show
Allowed with a fine of 100 € for failure to appear + 75 € for a change for one TICKET
Change of date / time is allowed with a fine of 100 € for failure to appear
Conditions for returning a ticket in case of no-show on a fully unused ticket
Carrier payment is not refundable
Conditions for returning a ticket in case of no-show on a partially used ticket
The difference between the paid tariff and YFLIOW + 20 € is returned
Tariff Rising Conditions
Allowed (except for the Promo group), the difference between the tariffs will be charged
Premium - Economy
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Free 6
Seat selection service
with free seats at the registration
with free seats at the registration
Is free
Sports Equipment
Upgrade to Business 5
Only for owners of Golden Wings program cards
Conditions for applying tariffs before transportation for a completely unused ticket
Allowed with a fine of 75 € per change for one TICKET
Date / time changes are permitted with a fine of 30 € per ticket
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Allowed with a fine of 20 €
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Allowed with a fine of 20 € + 25% of the tariff
Conditions for applying tariffs after the start of transportation
Route changes allowed with a fine of 75 € per ticket
Date / time changes are permitted with a fine of 30 € per ticket
Allowed with a fine of 20 € + the difference between the paid fare and YFLIOW is refunded
Conditions for applying fares in case of no-show
Allowed with a fine of 75 € per change for one TICKET
Change of date / time is allowed with a fine of 100 € for failure to appear
Conditions for returning a ticket in case of no-show on a fully unused ticket
Collection of 25% of the paid tariff
Conditions for returning a ticket in case of no-show on a partially used ticket
The difference between the paid tariff and YFLIOW is returned
Tariff Rising Conditions
Allowed (except for the Promo group), the difference between the tariffs will be charged
Business
Comfort
from 5%
Bonus accrual
% of order
% of order
15 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
two-seater for a block of three seats
two-seater for a block of three seats
Is free
Sports Equipment
Food on board
Special menu
depends on the direction of flight, time of day and duration of flight
depends on the direction of flight, time of day and duration of flight
Comfort means
slippers, plaid, pillow, glasses for sleeping, UAM logbook
Separate front desk
If you have a Business Class check-in counter at the airport
Business lounge
Separate landing
Conditions for applying tariffs before transportation for a completely unused ticket
Allowed with a fine of 75 € per change for one TICKET
Date / time changes allowed without penalty
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Allowed without penalty
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Penalty 25% of the fare paid (excluding subclass C)
Conditions for applying tariffs after the start of transportation
Allowed with a fine of 75 € per ticket
Date / time changes allowed without penalty
The difference between the paid tariff and CBSIOW is returned
Conditions for applying fares in case of no-show
Allowed with a fine of 75 € for failure to appear + 75 € for a change for one TICKET
Date / time changes allowed without penalty
Conditions for returning a ticket in case of no-show on a fully unused ticket
Penalty 25% of the fare paid (excluding subclass C)
Conditions for returning a ticket in case of no-show on a partially used ticket
The difference between the paid tariff and CBSIOW is returned
Tariff Rising Conditions
Allowed, charged between tariffs
Business
from 5%
Bonus accrual
% of order
% of order
15 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
business class lounge chair
business class lounge chair
Is free
Sports Equipment
Food on board
Special menu
depends on the direction of flight, time of day and duration of flight
depends on the direction of flight, time of day and duration of flight
Comfort means
slippers, plaid, pillow, glasses for sleeping, UAM logbook
Separate front desk
If you have a Business Class check-in counter at the airport
Business lounge
Separate landing
Conditions for applying tariffs before transportation for a completely unused ticket
Allowed with a fine of 75 € per change for one TICKET
Date / time changes allowed without penalty
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Allowed without penalty
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Penalty 25% of the fare paid (excluding subclass C)
Conditions for applying tariffs after the start of transportation
Allowed with a fine of 75 € per ticket
Date / time changes allowed without penalty
The difference between the paid tariff and CBSIOW is returned
Conditions for applying fares in case of no-show
Route changes allowed with a fine of 75 € per ticket
Changes to departure date and time are allowed without penalty
Conditions for returning a ticket in case of no-show on a fully unused ticket
Penalty 25% of the fare paid (excluding subclass C)
Conditions for returning a ticket in case of no-show on a partially used ticket
The difference between the paid tariff and CBSIOW is returned
Tariff Rising Conditions
Allowed, charged between tariffs
MANDATORY CONDITIONS
E-ticket is not valid for carriage if the first carriage is not used
Airport fees are refundable
Booking Fee (YR) is not refundable
The conditions apply to cases of voluntary cancellation of the contract of carriage or changes in the contract of carriage
When the tariff increases, an additional collection of the cost difference between the tariffs is carried out
NOTES:
- If the flight is operated by a code-share partner of Ural Airlines, OJSC, the rules and conditions of applying the tariffs of the operating carrier (that is, the airline that actually carried passengers) apply.
- For children from 0 to 2 years:
Baggage allowance - 1 place, where the weight does not exceed 10 kg.
Baggage allowance - 1 place, where the weight does not exceed 5 kg. - Meals on the flight are provided depending on the direction of flight, time of day and duration of flight. Information about meals on the flight here .
- If you have a Business Class check-in counter at the airport.
- Only for owners of Golden Wings program cards.
- A seat in front of the plane, if there are free seats at the front desk.
- The Business Class cabin is equipped with Economy seats when the type of aircraft is A321.
- A fee is charged for a change operation on a ticket.
Please note that with changes in the ticket, the difference between the old and new levels is paid extra, provided that the fare is increased. Any operation on a ticket (return or change of route / departure date / flight number) is made only within 1 year from the date of ticket issuance.
Changing the route is possible only within the country with the possibility of changing either the departure point or the arrival point.
With a combination of tariffs, the most stringent tariff rules apply.
Economic
Promo Light
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
Paid
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Paid
Sports Equipment
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Route changes prohibited
Date / time changes prohibited
The carriage charge is not refundable.
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Route changes prohibited
Date / time changes prohibited
The carriage charge is not refundable.
Conditions for applying fares in case of no-show
Route changes prohibited
Date / time changes prohibited
The carriage charge is not refundable.
Promo
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
10 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Paid
Sports Equipment
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Route changes prohibited
Date / time changes are allowed with a fine of 35 € per ticket + surcharge
(Armenia, Georgia, Kyrgyzstan)
(Armenia, Georgia, Kyrgyzstan)
Changing the date of time to time is prohibited
The carriage charge is not refundable.
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Route changes prohibited
35 € per segment + extra charge for the increase in tariff
The carriage charge is not refundable.
Conditions for applying fares in case of no-show
Route changes prohibited
Date / time changes prohibited
The carriage charge is not refundable.
Economy
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
with free seats at the registration
with free seats at the registration
Is free
Sports Equipment
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Route changes prohibited
Charge 35 € + 25% of the tariff + surcharge
(Azerbaijan, Moldova)
(Azerbaijan, Moldova)
Date / time changes are permitted with a fine of 15 € + surcharge
(Armenia, Belarus, Georgia, Kyrgyzstan, Kazakhstan)
(Armenia, Belarus, Georgia, Kyrgyzstan, Kazakhstan)
Date / time changes without penalty + surcharge
(Tajikistan, Uzbekistan, Azerbaijan, Moldova)
(Tajikistan, Uzbekistan, Azerbaijan, Moldova)
Penalty for a ticket 15 € + 25% of the fare
(Tajikistan, Uzbekistan, Azerbaijan, Moldova)
(Tajikistan, Uzbekistan, Azerbaijan, Moldova)
Penalty for a ticket 15 €
(Armenia, Belarus, Georgia, Kyrgyzstan, Kazakhstan)
(Armenia, Belarus, Georgia, Kyrgyzstan, Kazakhstan)
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Route changes prohibited
Change of date / departure is allowed with a fine of 15 € per ticket + surcharge on fares and fees
Penalty for a ticket 15 € + 25% of the fare
(Tajikistan, Uzbekistan, Azerbaijan, Moldova)
(Tajikistan, Uzbekistan, Azerbaijan, Moldova)
Penalty for a ticket 15 €
(Armenia, Belarus, Georgia, Kyrgyzstan, Kazakhstan)
(Armenia, Belarus, Georgia, Kyrgyzstan, Kazakhstan)
Conditions for applying fares in case of no-show
Route changes prohibited
Changing departure date / time is prohibited
25% of the paid fare + 35 € per segment + surcharge
(Azerbaijan, Moldova)
(Azerbaijan, Moldova)
The carriage charge is not refundable.
Premium - Economy
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Free 6
Seat selection service
with free seats at the registration
with free seats at the registration
Is free
Sports Equipment
Upgrade to Business 5
Only for owners of Golden Wings program cards
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Route changes prohibited
Date / time changes allowed without penalty
Allowed without penalty
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Route changes prohibited
Date / time changes allowed without penalty
Allowed without penalty
Conditions for applying fares in case of no-show
Route changes prohibited
15 € per segment + surcharge
(Armenia, Moldova, Kyrgyzstan, Georgia, Kazakhstan, Belarus, Azerbaijan, Uzbekistan)
(Armenia, Moldova, Kyrgyzstan, Georgia, Kazakhstan, Belarus, Azerbaijan, Uzbekistan)
No fine
(Tajikistan)
(Tajikistan)
Penalty 15 € per ticket
(Armenia, Moldova, Kyrgyzstan, Georgia, Kazakhstan, Belarus, Azerbaijan, Uzbekistan)
(Armenia, Moldova, Kyrgyzstan, Georgia, Kazakhstan, Belarus, Azerbaijan, Uzbekistan)
No return
(Tajikistan)
(Tajikistan)
Business
Comfort
from 5%
Bonus accrual
% of order
% of order
15 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
two-seater for a block of three seats
two-seater for a block of three seats
Is free
Sports Equipment
Food on board
Special menu
depends on the direction of flight, time of day and duration of flight
depends on the direction of flight, time of day and duration of flight
Comfort means
slippers, plaid, pillow, glasses for sleeping, UAM logbook
Separate front desk
If you have a Business Class check-in counter at the airport
Business lounge
Separate landing
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Route changes prohibited
Date / time changes allowed without penalty
Allowed without penalty
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Route changes prohibited
Date / time changes allowed without penalty
Allowed without penalty
Conditions for applying fares in case of no-show
Route changes prohibited
Date / Time Changes Allowed
(except for Azerbaijan, 25% of the paid tariff + 35 € per segment)
(except for Azerbaijan, 25% of the paid tariff + 35 € per segment)
Allowed without penalty
Business
from 5%
Bonus accrual
% of order
% of order
15 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
business class lounge chair
business class lounge chair
Is free
Sports Equipment
Food on board
Special menu
depends on the direction of flight, time of day and duration of flight
depends on the direction of flight, time of day and duration of flight
Comfort means
slippers, plaid, pillow, glasses for sleeping, UAM logbook
Separate front desk
If you have a Business Class check-in counter at the airport
Business lounge
Separate landing
Ticket refund conditions if more than 24 hours are left before the check-in for the flight
Route changes prohibited
(Tajikistan)
(Tajikistan)
Charge 35 € + 25% of the tariff + surcharge
(Armenia, Georgia, Kyrgyzstan, Moldova, Kazakhstan, Belarus, Azerbaijan, Uzbekistan)
(Armenia, Georgia, Kyrgyzstan, Moldova, Kazakhstan, Belarus, Azerbaijan, Uzbekistan)
Date / time changes allowed without penalty
Allowed without penalty
Conditions for returning a ticket if less than 24 hours are left before the registration for the flight
Charge 35 € + 25% of the tariff + surcharge
Date / time changes allowed without penalty
Allowed without penalty
Conditions for applying fares in case of no-show
Route changes prohibited
35 € + 25% of the tariff + surcharge
(Armenia, Moldova, Kyrgyzstan, Georgia, Kazakhstan, Belarus, Azerbaijan, Uzbekistan)
(Armenia, Moldova, Kyrgyzstan, Georgia, Kazakhstan, Belarus, Azerbaijan, Uzbekistan)
Date / time changes without penalty
(Tajikistan)
(Tajikistan)
Allowed without penalty
MANDATORY CONDITIONS
E-ticket is not valid for carriage if the first carriage is not used
Airport fees are refundable
Booking Fee (YR) is not refundable
The conditions apply to cases of voluntary cancellation of the contract of carriage or changes in the contract of carriage
When the tariff increases, an additional collection of the cost difference between the tariffs is carried out
NOTES:
- If the flight is operated by a code-share partner of Ural Airlines, OJSC, the rules and conditions of applying the tariffs of the operating carrier (that is, the airline that actually carried passengers) apply.
- For children from 0 to 2 years:
Baggage allowance - 1 place, where the weight does not exceed 10 kg.
Baggage allowance - 1 place, where the weight does not exceed 5 kg. - Meals on the flight are provided depending on the direction of flight, time of day and duration of flight. Information about meals on the flight here .
- If you have a Business Class check-in counter at the airport.
- Only for owners of Golden Wings program cards.
- A seat in front of the plane, if there are free seats at the front desk.
- The Business Class cabin is equipped with Economy seats when the type of aircraft is A321.
- A fee is charged for a change operation on a ticket.
Please note that with changes in the ticket, the difference between the old and new levels is paid extra, provided that the fare is increased. Any operation on a ticket (return or change of route / departure date / flight number) is made only within 1 year from the date of ticket issuance.
Changing the route is possible only within the country with the possibility of changing either the departure point or the arrival point.
With a combination of tariffs, the most stringent tariff rules apply.
Economic
Luggage-free
from 5%
Accrual of bonuses
% of order
% of order
5 Kg
Hand luggage 1
no more than 90 cm in the sum of 3 dimensions and 40 cm x 30 cm x 20 cm (L x W x H)
no more than 90 cm in the sum of 3 dimensions and 40 cm x 30 cm x 20 cm (L x W x H)
Route changes prohibited
Date changes are prohibited
No refunds
No change to date or time due to no-show
Luggage
from 5%
Accrual of bonuses
% of order
% of order
5 Kg
Hand luggage 1
no more than 90 cm in the sum of 3 dimensions and 40 cm x 30 cm x 20 cm (L x W x H)
no more than 90 cm in the sum of 3 dimensions and 40 cm x 30 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm of either side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm of either side
Payment by bonuses
Forbidden
Changes to your booking
Make changes to the itinerary if it is prohibited more than 48 hours before departure
Make changes to the itinerary if it is prohibited to leave less than 48 hours before departure
It is prohibited to make changes to the itinerary in case of no-show
Change the date or time if it is prohibited less than 48 hours before departure
It is prohibited to change the date or time in case of no-show
Change the date or time if 5000 ₽ more than 48 hours before departure
Ticket refund if before departure more than 48 hours 1000 ₽
Ticket refund, if less than 48 hours before departure and in case of no-show for the flight is prohibited
MANDATORY CONDITIONS
E-ticket is not valid for carriage if the first carriage is not used
Airport fees are refundable
Booking Fee (YR) is not refundable
The conditions apply to cases of voluntary cancellation of the contract of carriage or changes in the contract of carriage
When the tariff increases, an additional collection of the cost difference between the tariffs is carried out
NOTES:
- If the flight is operated by a code-share partner of Ural Airlines, OJSC, the rules and conditions of applying the tariffs of the operating carrier (that is, the airline that actually carried passengers) apply.
- For children from 0 to 2 years:
Seats are not available.
Baggage and carry-on baggage are not available. - An automatically assigned seat offered at the front desk is provided free of charge with no choice.
- When paying by credit card, a service fee is charged for the provision of Internet acquiring operations - 2% of the amount.
Please note that with changes in the ticket, the difference between the old and new levels is paid extra, provided that the fare is increased. Any operation on a ticket (return or change of route / departure date / flight number) is made only within 1 year from the date of ticket issuance.
Changing the route is possible only within the country with the possibility of changing either the departure point or the arrival point.
With a combination of tariffs, the most stringent tariff rules apply.
Economic
Preferential
from 5%
Bonus accrual
% of order
% of order
5 kg
Hand luggage 1
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
no more than 115 cm in the sum of 3 measurements and 55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid 6
Seat selection service
to the 15th row
to the 15th row
Is free
Sports Equipment
(according to baggage allowance)
(according to baggage allowance)
Conditions for applying fares until the check-in time for the flight
Route changes prohibited
Date changes prohibited
More than 24 hours before departure - a fine of 1000 ₽
Less than 24 hours before departure - a fine of 1000 ₽ + 25% of the paid fare
Conditions for applying fares in case of no-show
Route changes prohibited
Date changes prohibited
The carriage charge is not refundable.
MANDATORY CONDITIONS
from 5%
Bonus accrual
% of order
% of order
E-ticket is not valid for carriage if the first carriage is not used
Airport fees are refundable
Booking Fee (YR) is not refundable
The conditions apply to cases of voluntary cancellation of the contract of carriage or changes in the contract of carriage
When the tariff increases, an additional collection of the cost difference between the tariffs is carried out
NOTES:
- If the flight is operated by a code-share partner of Ural Airlines, OJSC, the rules and conditions for applying the tariffs of the operating carrier (that is, the airline that actually carried passengers) apply.
- For children from 0 to 2 years:
Baggage allowance - 1 place, where the weight does not exceed 10 kg.
Baggage allowance - 1 place, where the weight does not exceed 5 kg. - Meals on the flight are provided depending on the direction of flight, time of day and duration of flight. Information about meals on the flight here .
- If you have a Business Class check-in counter at the airport.
- Only for owners of Golden Wings program cards.
- A seat in front of the plane, if there are free seats at the front desk.
- The Business Class cabin is equipped with Economy seats when the type of aircraft is A321.
- A fee is charged for a change operation on a ticket.
Please note that with changes in the ticket, the difference between the old and new levels is paid extra, provided that the fare is increased. Any operation on a ticket (return or change of route / departure date / flight number) is made only within 1 year from the date of ticket issuance.
Changing the route is possible only within the country with the possibility of changing either the departure point or the arrival point.
With a combination of tariffs, the most stringent tariff rules apply.