Airline fares

Airline fares

Economic
Promo
from 5%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
Paid
Baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Paid
Seat selection service
subject to availability at check-in
Paid
Sports equipment
Ticket Refund Conditions, if more than 72 hours remain before check-in closes
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Refund Conditions, if less than 72 hours remain before check-in closes
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed
If the ticket is partially used
Ticket Change Conditions, if less than 72 hours remain before check-in closes
Allowed with a penalty of 3500 RUB per ticket
If the ticket is completely unused
Allowed with a penalty of 3500 RUB per ticket
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes, if more than 72 hours remain before check-in closes
Allowed with a penalty of 5000 RUB per ticket
If the ticket is completely unused
Allowed with a penalty of 5000 RUB per ticket
If the ticket is partially used
Change Conditions for Route Changes, if less than 72 hours remain before check-in closes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used

Economy
from 6%
Bonus accrual
from the ticket price
from 8%
Bonus accrual
from the cost of additional services (seat selection, excess baggage)
10 kg
Carry-on luggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 1.02.2026 dimensions increased: 55x40x25 cm
23 kg
Free baggage allowance 2
not exceeding 203 cm in total dimensions and no single side exceeding 100 cm
Paid
Seat selection service
subject to seat availability at check‑in
Free
Sports equipment
Ticket refund conditions if more than 72 hours remain before check‑in closes
Refund allowed
If the ticket has not been used at all
Without penalty / less the used flight
If the ticket has been partially used
Ticket refund conditions if less than 72 hours remain before check‑in closes
Allowed with a 2500 ₽ penalty per ticket
If the ticket has not been used at all
Allowed with a 2500 ₽ penalty per ticket / less the used flight
If the ticket has been partially used
Refund conditions for no‑show
Refund not allowed
If the ticket has not been used at all
Refund not allowed
If the ticket has been partially used
Ticket change conditions if more than 72 hours remain before check‑in closes
Changes allowed
If the ticket has not been used at all
Changes allowed
If the ticket has been partially used
Ticket change conditions if less than 72 hours remain before check‑in closes
Allowed with a 2500 ₽ penalty per ticket
If the ticket has not been used at all
Allowed with a 2500 ₽ penalty per ticket
If the ticket has been partially used
Change conditions for no‑show
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used
Ticket change conditions for rerouting if more than 72 hours remain before check‑in closes
Allowed with a 5000 ₽ penalty per ticket
If the ticket has not been used at all
Allowed with a 5000 ₽ penalty per ticket
If the ticket has been partially used
Ticket change conditions for rerouting if less than 72 hours remain before check‑in closes
Allowed with a 5000 ₽ penalty per ticket
If the ticket has not been used at all
Allowed with a 5000 ₽ penalty per ticket
If the ticket has been partially used
Ticket change conditions for rerouting in case of no‑show
Not allowed
If the ticket has not been used at all
Not allowed
If the ticket has been partially used

Economy Boost
from 6%
Bonus accrual
from the ticket price
from 8%
Bonus accrual
from the cost of additional services (seat selection, excess baggage)
10 kg
Carry-on luggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 1.02.2026 dimensions increased: 55x40x25 cm
23 kg  32 kg
Free baggage allowance 2
not exceeding 203 cm in total dimensions and no single side exceeding 100 cm
Paid
Seat selection service
subject to seat availability at check‑in
Free
Sports equipment
Ticket refund conditions if more than 72 hours remain before check‑in closes
Refund allowed
If the ticket has not been used at all
Without penalty / less the used flight
If the ticket has been partially used
Ticket refund conditions if less than 72 hours remain before check‑in closes
Allowed with a 2500 ₽ penalty per ticket
If the ticket has not been used at all
Allowed with a 2500 penalty per ticket / less the used flight
If the ticket has been partially used
Refund conditions for no‑show
Refund not allowed
If the ticket has not been used at all
Refund not allowed
If the ticket has been partially used
Ticket change conditions if more than 72 hours remain before check‑in closes
Changes allowed
If the ticket has not been used at all
Changes allowed
If the ticket has been partially used
Ticket change conditions if less than 72 hours remain before check‑in closes
Allowed with a 2500 ₽ penalty per ticket
If the ticket has not been used at all
Allowed with a 2500 ₽ penalty per ticket
If the ticket has been partially used
Change conditions for no‑show
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used
Ticket change conditions for rerouting if more than 72 hours remain before check‑in closes
Allowed with a 5000 ₽ penalty per ticket
If the ticket has not been used at all
Allowed with a 5000 ₽ penalty per ticket
If the ticket has been partially used
Ticket change conditions for rerouting if less than 72 hours remain before check‑in closes
Allowed with a 5000 ₽ penalty per ticket
If the ticket has not been used at all
Allowed with a 5000 ₽ penalty per ticket
If the ticket has been partially used
Ticket change conditions for rerouting in case of no‑show
Not allowed
If the ticket has not been used at all
Not allowed
If the ticket has been partially used
Premium - Economy
from 7%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x23 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free 6
Seat selection service
subject to availability at check-in
Free
Sports equipment
Upgrade to Business Class 5
Only for holders of 'Gold' cards of the 'Wings' program
Ticket Refund Conditions, if more than 72 hours remain before check-in closes
Allowed
If the ticket is completely unused
Allowed without penalty minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 72 hours remain before check-in closes
Allowed with a penalty of 2500 RUB per ticket
If the ticket is completely unused
Allowed with a penalty of 2500 RUB per ticket / minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 72 hours remain before check-in closes
Allowed
If the ticket is completely unused
Allowed
If the ticket is partially used
Ticket Change Conditions, if less than 72 hours remain before check-in closes
Allowed
If the ticket is completely unused
Allowed
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes allowed
If the ticket is completely unused
Changes allowed
If the ticket is partially used
Ticket Condition Changes in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used

Business
Business Lite
from 7%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
2 pieces up to 15 kg total
Carry-on baggage 1
55 cm x 40 cm x 25 cm (L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x32 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free
Seat selection service
seating in pairs on a block of three seats
Free
Sports equipment
Onboard meals
Special menu
depends on flight direction, time of day, and flight duration
Comfort items
slippers, blanket, pillow, sleep mask, UAM inflight magazine
Dedicated check-in counter *
If Business Class check-in counters are available at the airport
Business Lounge
Priority boarding
Ticket Refund Conditions, if more than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed minus the used ticket
If the ticket is partially used
Ticket Refund Conditions, if less than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed minus the used ticket
If the ticket is partially used
Refund Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed
If the ticket is partially used
Ticket Change Conditions, if less than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed minus the used ticket
If the ticket is partially used
Change Conditions in case of no-show
Changes allowed
If the ticket is completely unused
Changes allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes allowed
If the ticket is completely unused
Changes allowed
If the ticket is partially used
Business
from 7%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
2 pieces up to 15 kg total
Carry-on baggage 1
55 cm x 40 cm x 25 cm (L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x32 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free
Seat selection service
Business class cabin seat
Free
Sports equipment
Onboard meals
Special menu
depends on flight direction, time of day, and flight duration
Comfort items
slippers, blanket, pillow, sleep mask, UAM inflight magazine
Dedicated check-in counter *
If Business Class check-in counters are available at the airport
Business Lounge
Priority boarding
Ticket Refund Conditions, if more than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed minus the used ticket
If the ticket is partially used
Ticket Change Conditions, if less than 72 hours remain before check-in closes
Changes allowed
If the ticket is completely unused
Changes allowed minus the used ticket
If the ticket is partially used
Change Conditions in case of no-show
Changes allowed
If the ticket is completely unused
Changes allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes allowed
If the ticket is completely unused
Changes allowed
If the ticket is partially used
MANDATORY CONDITIONS
An electronic ticket is not valid for carriage if the first leg of the journey has not been used.
Booking fee (YR) is non-refundable
The conditions apply to cases of voluntary withdrawal from the contract of carriage or modification of the contract of carriage.
When the tariff increases, an additional fee is charged for the difference in cost between the tariffs.
NOTES:
  1. If the flight is operated by a codeshare partner of Ural Airlines, then the rules and conditions for applying the tariffs of the operating carrier (i.e. the airline that actually carried the passengers) apply.
  2. For children from 0 to 2 years:
    Promo: baggage - 0 kg, hand luggage - 10 kg
    Economy and other fares: baggage - 10 kg, hand luggage - 10 kg
  3. Meals on board are provided depending on the flight direction, time of day and flight duration. Information about meals on board is available at the link .
  4. If there are Business Class check-in counters at the airport.
  5. Only for owners of the "Gold" cards of the "Wings" program.
  6. A seat at the front of the aircraft, subject to availability at check-in.
  7. The Business Class cabin is equipped with Economy Class seats for aircraft type A321.
  8. A fee is charged for the change operation on the ticket.
  9. The terms of application of tariffs on charter flights may differ.
  10. At the Sochi airport, Business class passengers are provided with the Fast track service - priority passage through the pre-flight inspection procedure.

  11. In case of a passenger's no-show for the flight, the carrier will cancel the reservation for each subsequent section of the transportation route without notifying the passenger. If the passenger intends to continue transportation on subsequent sections of the route, it is necessary to notify the airline no later than the end of check-in for the first segment of the transportation.
    According to FAP, Order of the Ministry of Transport of Russia No. 82, paragraph 27

Please note that when changing an air ticket, the difference between the old and new level is paid additionally, provided that the fare increases. Any operation on an air ticket (refund or change of route/departure date/flight number) is carried out only within 1 year from the date of ticket issue.

Rerouting is only possible within the country, with the possibility of changing either the departure point or the arrival point.

When combining fares, the rules of the most restrictive fare apply, taking into account the date of sale. For details, please contact the passenger support service by phone: 8 800-7700-262


Economic
Promo
from 5%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
Paid
Baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Paid
Seat selection service
subject to availability at check-in
Paid
Sports equipment
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
100 EUR per segment
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
100 EUR per segment
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used

Economy
from 6%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
23 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Paid
Seat selection service
subject to availability at check-in
Free
Sports equipment
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
Allowed with a fee of 30 EUR per segment
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
Allowed with a fee of 50 EUR per segment
If the ticket is completely unused
Allowed with a fee of 50 EUR per segment / minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
Allowed with a fee of 30 EUR per segment
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
Allowed with a fee of 50 EUR per segment
If the ticket is completely unused
Allowed with a fee of 50 EUR per segment / minus the used flight
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Economy Boost
from 6%
Bonus accrual
from the ticket price
from 8%
Bonus accrual
from the cost of additional services (seat selection, excess baggage)
10 kg
Carry-on luggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 1.02.2026 dimensions increased: 55x40x25 cm
23 kg  32 kg
Free baggage allowance 2
not exceeding 203 cm in total dimensions and no single side exceeding 100 cm
Paid
Seat selection service
subject to seat availability at check‑in
Free
Sports equipment
Ticket refund conditions if more than 24 hours remain before check‑in closes
Allowed with a 30 EUR fee per segment
If the ticket has not been used at all
Allowed with a 30 EUR fee per segment / less the used flight
If the ticket has been partially used
Ticket refund conditions if less than 24 hours remain before check‑in closes
Allowed with a 50 EUR fee per segment
If the ticket has not been used at all
Allowed with a 50 EUR fee per segment / less the used flight
If the ticket has been partially used
Refund conditions for no‑show
Refund not allowed
If the ticket has not been used at all
Refund not allowed
If the ticket has been partially used
Ticket change conditions if more than 24 hours remain before check‑in closes
Allowed with a 30 EUR fee per segment
If the ticket has not been used at all
Allowed with a 30 EUR fee per segment / less the used flight
If the ticket has been partially used
Ticket change conditions if less than 24 hours remain before check‑in closes
Allowed with a 50 EUR fee per segment
If the ticket has not been used at all
Allowed with a 50 EUR fee per segment / less the used flight
If the ticket has been partially used
Change conditions for no‑show
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used
Change conditions for rerouting
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used

Premium Economy
from 7%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x23 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free 6
Seat selection service
subject to availability at check-in
Free
Sports equipment
Upgrade to Business Class 5
Only for holders of 'Gold' cards of the 'Wings' program
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
Allowed with a fee of 50 EUR per segment
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
Allowed with a fee of 50 EUR per segment
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used

Business
Business Lite
from 7%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
2 pieces up to 15 kg total
Carry-on baggage 1
55 cm x 40 cm x 25 cm (L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x32 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free
Seat selection service
seating in pairs on a block of three seats
Free
Sports equipment
Onboard meals
Special menu
depends on flight direction, time of day, and flight duration
Comfort items
slippers, blanket, pillow, sleep mask, UAM inflight magazine
Dedicated check-in counter
If Business Class check-in counters are available at the airport
Business Lounge
Priority boarding
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
Allowed - no fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Refund Conditions in case of no-show
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Change Conditions in case of no-show
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Business
from 7%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
2 pieces up to 15 kg total
Carry-on baggage 1
55 cm x 40 cm x 25 cm (L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x32 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free
Seat selection service
Business class cabin seat
Free
Sports equipment
Onboard meals
Special menu
depends on flight direction, time of day, and flight duration
Comfort items
slippers, blanket, pillow, sleep mask, UAM inflight magazine
Dedicated check-in counter
If Business Class check-in counters are available at the airport
Business Lounge
Priority boarding
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Change Conditions in case of no-show
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
MANDATORY CONDITIONS
An electronic ticket is not valid for carriage if the first leg of the journey has not been used.
Booking fee (YR) is non-refundable
The conditions apply to cases of voluntary withdrawal from the contract of carriage or modification of the contract of carriage.
When the tariff increases, an additional fee is charged for the difference in cost between the tariffs.
NOTES:
  1. If the flight is operated by a codeshare partner of Ural Airlines, then the rules and conditions for applying the tariffs of the operating carrier (i.e. the airline that actually carried the passengers) apply.
  2. For children from 0 to 2 years:
    Promo: baggage - 0 kg, hand luggage - 10 kg
    Economy and other fares: baggage - 10 kg, hand luggage - 10 kg
  3. Meals on board are provided depending on the flight direction, time of day and flight duration. Information about meals on board is available at the link .
  4. If there are Business Class check-in counters at the airport.
  5. Only for owners of the "Gold" cards of the "Wings" program.
  6. A seat at the front of the aircraft, subject to availability at check-in.
  7. The Business Class cabin is equipped with Economy Class seats for aircraft type A321.
  8. A fee is charged for the change operation on the ticket.
  9. The terms of application of tariffs on charter flights may differ.

Please note that when changing an air ticket, the difference between the old and new level is paid additionally, provided that the fare increases. Any operation on an air ticket (refund or change of route/departure date/flight number) is carried out only within 1 year from the date of ticket issue.

Rerouting is only possible within the country, with the possibility of changing either the departure point or the arrival point.

When combining tariffs, the rules of the most restrictive tariff apply.


Economic
Promo
from 3%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
Paid
Baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Paid
Seat selection service
subject to availability at check-in
Paid
Sports equipment
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
100 EUR per segment
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
100 EUR per segment
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used

Economy
from 3%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
23 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Paid
Seat selection service
subject to availability at check-in
Free
Sports equipment
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
Allowed with a fee of 30 EUR per segment
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
Allowed with a fee of 50 EUR per segment
If the ticket is completely unused
Allowed with a fee of 50 EUR per segment / minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
Allowed with a fee of 30 EUR per segment
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
Allowed with a fee of 50 EUR per segment
If the ticket is completely unused
Allowed with a fee of 50 EUR per segment / minus the used flight
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Premium - Economy
from 3%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x23 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free 6
Seat selection service
subject to availability at check-in
Free
Sports equipment
Upgrade to Business Class 5
Only for holders of 'Gold' cards of the 'Wings' program
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
Allowed with a fee of 50 EUR per segment
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
Allowed with a fee of 50 EUR per segment
If the ticket is completely unused
Allowed with a fee of 30 EUR per segment / minus the used flight
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Business
Business Lite
from 3%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
2 pieces up to 15 kg total
Carry-on baggage 1
55 cm x 40 cm x 25 cm (L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x32 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free
Seat selection service
seating in pairs on a block of three seats
Free
Sports equipment
Onboard meals
Special menu
depends on flight direction, time of day, and flight duration
Comfort items
slippers, blanket, pillow, sleep mask, UAM inflight magazine
Dedicated check-in counter
If Business Class check-in counters are available at the airport
Business Lounge
Priority boarding
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Refund Conditions in case of no-show
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Change Conditions in case of no-show
Allowed without fees
If the ticket is completely unused
Allowed without fees
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Business
from 3%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
2 pieces up to 15 kg total
Carry-on baggage 1
55 cm x 40 cm x 25 cm (L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
2x32 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Free
Seat selection service
Business class cabin seat
Free
Sports equipment
Onboard meals
Special menu
depends on flight direction, time of day, and flight duration
Comfort items
slippers, blanket, pillow, sleep mask, UAM inflight magazine
Dedicated check-in counter
If Business Class check-in counters are available at the airport
Business Lounge
Priority boarding
Ticket Refund Conditions, if more than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Ticket Change Conditions, if more than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Ticket Change Conditions, if less than 24 hours remain before check-in closes
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Change Conditions in case of no-show
No fees
If the ticket is completely unused
No fees minus the used flight
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
MANDATORY CONDITIONS
The e‑ticket is not valid for carriage if the first segment has not been used
Booking fee (YR) is non‑refundable
The conditions apply to cases of voluntary rejection or modification of the contract of carriage
If the fare increases, the difference between the old and new fares is charged
NOTES:
  1. If the flight is operated by a codeshare partner of JSC "Ural Airlines", the rules and terms of the operating carrier (i.e. the airline actually carrying the passengers) apply.
  2. For children aged 0 to 2 years:
    Promo: baggage — 0 kg, carry‑on — 10 kg
    Economy and other fares: baggage — 10 kg, carry‑on — 10 kg
  3. In‑flight meals are provided depending on the flight direction, time of day and flight duration. Information about in‑flight meals is available here.
  4. When Business Class check‑in counters are available at the airport.
  5. For holders of "Golden" cards of the "Krylya" loyalty program only.
  6. Any available seat in the Economy Class cabin or in the Business Class cabin (with an all‑economy configuration).
  7. The Business Class cabin is equipped with Economy seats on A321 aircraft.
  8. A fee is charged for the ticket modification operation.
  9. Fare conditions on charter flights may differ.
  10. At Sochi airport, Business Class passengers are provided with the Fast track service – priority security screening before departure.

  11. If a passenger fails to show up for a flight, the carrier cancels the booking for each subsequent segment of the route without notice. If the passenger intends to continue the carriage on subsequent segments, they must notify the airline before the end of check‑in for the first segment.
    According to the Federal Aviation Regulations, Order of the Ministry of Transport of Russia No. 82, clause 27

Please note that when changes are made to an airline ticket, if the fare increases, the difference between the old and new fare level is charged. Any ticket operation (refund or change of route/departure date/flight number) can only be performed within 1 year from the ticket issue date. 

A route change is possible only within the country, with the option to change either the departure point or the arrival point. 

When combining fares, the rules of the most restrictive fare apply.

* except Tajikistan, Kyrgyzstan, Uzbekistan


Economic
promo
from 5%
Bonus accrual
% of order
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
Paid
Baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
subject to availability at check-in
Is free
Sports Equipment
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
No return
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
No return
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for a no-show refund
No return
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
100 euro per segment
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
100 euro per segment
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for change in case of no-show for flight
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for changing when replacing a route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

Economy
from 5%
Bonus accrual
% of order
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
subject to availability at check-in
Paid
Sports Equipment
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
to / from the Russian Federation - fee 50 euros per segment
If the ticket is not fully used
to / from the Russian Federation - fee 50 euros per segment
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
to / from the Russian Federation - fee 100 euros per segment
If the ticket is not fully used
to / from the Russian Federation - fee 100 euros per segment
If the ticket is partially used
Conditions for a no-show refund
No return
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
to / from the Russian Federation - fee 15 euros per segment
If the ticket is not fully used
in the Russian Federation - a fee of 30 euros per segment
from Russia - banned
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
to / from the Russian Federation - fee 30 euros per segment
If the ticket is not fully used
in the Russian Federation - a fee of 30 euros per segment
from Russia - banned
If the ticket is partially used
Conditions for change in case of no-show for flight
to / from the Russian Federation - fee 100 euros per segment
If the ticket is not fully used
to / from the Russian Federation - fee 100 euros per segment
If the ticket is partially used
Conditions for changing when replacing a route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

Premium - Economy
from 5%
Bonus accrual
% of order
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
2x23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Free 6
Seat selection service
subject to availability at check-in
Is free
Sports Equipment
Service upgrade to Business 5
Only for owners of "Golden" cards of the "Wings" program
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
to / from the Russian Federation - fee 100 euros per segment
If the ticket is not fully used
to / from the Russian Federation - fee 100 euros per segment
If the ticket is partially used
Conditions for a no-show refund
No return
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
to/from Russia - no fees
If the ticket is not fully used
in the Russian Federation - a fee of 30 euros per segment
from Russia - banned
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
to / from the Russian Federation - fee 30 euros per segment
If the ticket is not fully used
in the Russian Federation - a fee of 30 euros per segment
from Russia - banned
If the ticket is partially used
Conditions for change in case of no-show for flight
to / from the Russian Federation - fee 100 euros per segment
If the ticket is not fully used
to / from the Russian Federation - fee 100 euros per segment
If the ticket is partially used
Change conditions when changing the route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

Business
Comfort
from 5%
Bonus accrual
% of order
2x total weight up to 15 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
business class lounge chair
Is free
Sports Equipment
Meals on board
Special menu
depends on the direction of flight, time of day and duration of the flight
Comfort aids
slippers, plaid, pillow, sleep glasses, UAM in-flight magazine
Separate reception desk
If there are Business Class check-in desks at the airport
Business lounge
Separate landing
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for a no-show refund
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for change in case of no-show for flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for changing when replacing a route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

Business
from 5%
Bonus accrual
% of order
2x total weight up to 15 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
business class lounge chair
Is free
Sports Equipment
Meals on board
Special menu
depends on the direction of flight, time of day and duration of the flight
Comfort aids
slippers, plaid, pillow, sleep glasses, UAM in-flight magazine
Separate reception desk
If there are Business Class check-in desks at the airport
Business lounge
Separate landing
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for a no-show refund
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Conditions for change in case of no-show for flight
to/from Russia - no fees
If the ticket is not fully used
to/from Russia - no fees
If the ticket is partially used
Change conditions when changing the route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

MANDATORY CONDITIONS
The e‑ticket is not valid for carriage if the first segment has not been used
Airport taxes are refundable
Booking fee (YR) is non‑refundable
The conditions apply to cases of voluntary rejection or modification of the contract of carriage
If the fare increases, the difference between the old and new fares is charged
NOTES:
  1. If the flight is operated by a codeshare partner of JSC "Ural Airlines", the rules and terms of the operating carrier (i.e. the airline actually carrying the passengers) apply.
  2. For children aged 0 to 2 years:
    Promo: baggage — 0 kg, carry‑on — 10 kg
    Economy and other fares: baggage — 10 kg, carry‑on — 10 kg
  3. In‑flight meals are provided depending on the flight direction, time of day and flight duration. Information about in‑flight meals is available here.
  4. When Business Class check‑in counters are available at the airport.
  5. For holders of "Golden" cards of the "Krylya" loyalty program only.
  6. Seat in the front of the aircraft, subject to seat availability at check‑in.
  7. The Business Class cabin is equipped with Economy seats on A321 aircraft.
  8. A fee is charged for the ticket modification operation.
  9. Fare conditions on charter flights may differ.
  10. For all changes: penalty (if any) + extra payment up to the fare available for sale.
  11. Refund and changes for a partially used ticket are made less the used sector.
  12. If changes are made to a booking after a no‑show, refund of the exchange ticket is prohibited.

Please note that when changes are made to an airline ticket, if the fare increases, the difference between the old and new fare level is charged. Any ticket operation (refund or change of route/departure date/flight number) can only be performed within 1 year from the ticket issue date. 

A route change is possible only within the country, with the option to change either the departure point or the arrival point. 

When combining fares, the rules of the most restrictive fare apply, taking into account the sale date. Details from the passenger support service by phone: +99 655-04-00-00-5


Economic
Economy
from 5%
Bonus accrual
% of order
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Paid
Seat selection service
subject to availability at check-in
Paid
Sports Equipment
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
Fee 50 euros per segment
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
Fee 100 euros per segment
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for a no-show refund
No return
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
Fee 15 euros per segment
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
Fee 30 euros per segment
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for change in case of no-show for flight
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for changing when replacing a route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

Premium - Economy
from 5%
Bonus accrual
% of order
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
2x23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Free 6
Seat selection service
subject to availability at check-in
Is free
Sports Equipment
Service upgrade to Business 5
Only for owners of "Golden" cards of the "Wings" program
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
No fee
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
Fee 100 euros per segment
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for a no-show refund
No return
If the ticket is not fully used
No return
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
No fee
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
Fee 30 euros per segment
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for change in case of no-show for flight
Fee 100 euros per segment
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used
Conditions for changing when replacing a route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

Business
Comfort
from 5%
Bonus accrual
% of order
2x total weight up to 15 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
business class lounge chair
Is free
Sports Equipment
Meals on board
Special menu
depends on the direction of flight, time of day and duration of the flight
Comfort aids
slippers, plaid, pillow, sleep glasses, UAM in-flight magazine
Separate reception desk
If there are Business Class check-in desks at the airport
Business lounge
Separate landing
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for a no-show refund
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for change in case of no-show for flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Change conditions when changing the route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

Business
from 5%
Bonus accrual
% of order
2x total weight up to 15 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 measurements and no more than 100 cm on either side
Is free
Seat selection service
business class lounge chair
Is free
Sports Equipment
Meals on board
Special menu
depends on the direction of flight, time of day and duration of the flight
Comfort aids
slippers, plaid, pillow, sleep glasses, UAM in-flight magazine
Separate reception desk
If there are Business Class check-in desks at the airport
Business lounge
Separate landing
Conditions for returning a ticket if there are more than 24 hours left before the end of check-in for a flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before the end of check-in for a flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for a no-show refund
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for changing the ticket if there are more than 24 hours left before the end of check-in for the flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for changing the ticket if there are less than 24 hours left before the end of check-in for the flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Conditions for change in case of no-show for flight
No fees
If the ticket is not fully used
No fees
If the ticket is partially used
Change conditions when changing the route
Changes are prohibited
If the ticket is not fully used
Changes are prohibited
If the ticket is partially used

MANDATORY CONDITIONS
An electronic ticket is not valid for carriage if the first leg of carriage is not used
Airport taxes are refundable
Booking fee (YR) is non-refundable
The conditions apply to cases of voluntary cancellation of the contract of carriage or amendment of the contract of carriage
When the tariff increases, an additional fee is charged for the difference in cost between tariffs.
NOTES:
  1. If the flight is operated by a code-share partner of JSC AK Ural Airlines, then the rules and conditions for applying the fares of the operating carrier (i.e. the airline that actually carried passengers) apply.
  2. For children from 0 to 2 years old:
    Promo: baggage - 0 kg, hand luggage - 10 kg
    Economy and other fares: luggage - 10 kg, hand luggage - 10 kg
  3. Meals on the flight are provided depending on the direction of the flight, the time of day and the duration of the flight. Information about meals on the flight at the link .
  4. If there are Business Class check-in desks at the airport.
  5. Only for owners of "Golden" cards of the "Wings" program.
  6. A seat in the front of the aircraft, subject to availability at check-in.
  7. The Business Class cabin is equipped with Economy seats for aircraft type A321.
  8. A fee is charged for the operation to change the ticket.
  9. Conditions for applying fares on charter flights may vary.

Please note that in case of changes in the ticket, an additional payment for the difference between the old and new levels is made, subject to an increase in the fare. Any operation on the ticket (refund or change of route/date of departure/flight number) is made only within 1 year from the date of issue of the ticket.

Rerouting is possible only within the country with the possibility of changing either the point of departure or the point of arrival.

When combining fares, the most stringent fare rules apply.


Economy
Promo
from 3%
Bonus accrual
from the ticket price
from 8%
Bonus accrual
from the cost of additional services (seat selection, excess baggage)
10 kg
Carry-on luggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
Paid
Baggage allowance 2
not exceeding 203 cm in total dimensions and no side exceeding 100 cm
Paid
Seat selection service
subject to seat availability at check‑in
Paid
Sports equipment
Ticket refund conditions if more than 24 hours remain before check‑in closes
Refund not allowed
If the ticket has not been used at all
Refund not allowed
If the ticket has been partially used
Ticket refund conditions if less than 24 hours remain before check‑in closes
Refund not allowed
If the ticket has not been used at all
Refund not allowed
If the ticket has been partially used
Refund conditions for no‑show
Refund not allowed
If the ticket has not been used at all
Refund not allowed
If the ticket has been partially used
Ticket change conditions if more than 24 hours remain before check‑in closes
Permitted with a €50 penalty
from the fare of the unused sector
If the ticket has not been used at all
Permitted with a €50 penalty
from the fare of the unused sector / less the used flight
If the ticket has been partially used
Ticket change conditions if less than 24 hours remain before check‑in closes
Permitted with a €50 penalty
from the fare of the unused sector
If the ticket has not been used at all
Permitted with a €50 penalty
from the fare of the unused sector / less the used flight
If the ticket has been partially used
Change conditions for no‑show
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used
Change conditions for rerouting
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used

Эконом
от 3%
Начисление бонусов
от суммы авиабилета
от 8%
Начисление бонусов
от суммы дополнительных услуг (выбор места, сверхнормативный багаж)
10 кг
Ручная кладь 1
55 см х 40 см х 25 см
(Д х Ш х В)
23 кг
Норма бесплатного провоза багажа 2
не более 203 см в сумме 3-х измерений и не более 100см любой из сторон
Платно
Услуга выбора места
при наличии свободных кресел на регистрации
Бесплатно
Спортивный инвентарь
Условия возврата билета, если до окончания регистрации на рейс осталось более 24 часов
Разрешён со штрафом 30€
Если билет полностью не использован
Разрешён со штрафом 30€ / за минусом использованного перелёта
Если билет использован частично
Условия возврата билета, если до окончания регистрации на рейс осталось менее 24 часов
Разрешён со штрафом 50€
Если билет полностью не использован
Разрешён со штрафом 50€ / за минусом использованного перелёта
Если билет использован частично
Условия возврата при неявке на рейс
Возврат запрещён
Если билет полностью не использован
Возврат запрещён
Если билет использован частично
Условия изменения билета, если до окончания регистрации на рейс осталось более 24 часов
Разрешён со штрафом 30€
Если билет полностью не использован
Разрешён со штрафом 30€ / за минусом использованного перелёта
Если билет использован частично
Условия изменения билета, если до окончания регистрации на рейс осталось менее 24 часов
Разрешён со штрафом 50€
Если билет полностью не использован
Разрешён со штрафом 50€ / за минусом использованного перелёта
Если билет использован частично
Условия изменения при неявке на рейс
Разрешены со штрафом 50% от тарифа
неиспользуемого участка
Если билет полностью не использован
Разрешены со штрафом 50% от тарифа
неиспользуемого участка / за минусом использованного перелёта
Если билет использован частично
Условия изменения при замене маршрута
Изменения запрещены
Если билет полностью не использован
Изменения запрещены
Если билет использован частично

Premium Economy
from 3%
Bonus accrual
from the ticket price
from 8%
Bonus accrual
from the cost of additional services (seat selection, excess baggage)
10 kg
Carry-on luggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
2x23 kg
Free baggage allowance 2
not exceeding 203 cm in total dimensions and no single side exceeding 100 cm
Free 6
Seat selection service
subject to seat availability at check‑in
Free
Sports equipment
Upgrade to Business class 5
For holders of 'Golden' cards of the 'Krylya' loyalty program only
Ticket refund conditions if more than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Ticket refund conditions if less than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Refund conditions for no‑show
Refund not allowed
If the ticket has not been used at all
Refund not allowed
If the ticket has been partially used
Ticket change conditions if more than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Ticket change conditions if less than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Change conditions for no‑show
Allowed with a penalty of 50% of the unused sector fare
If the ticket has not been used at all
Allowed with a penalty of 50% of the unused sector fare / less the used flight
If the ticket has been partially used
Change conditions for rerouting
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used

Business class
Business Light
from 3%
Bonus accrual
from the ticket price
from 8%
Bonus accrual
from the cost of additional services (seat selection, excess baggage)
2x total weight up to 15 kg
Carry-on luggage 1
55 cm x 40 cm x 25 cm (L x W x H)
2x32 kg
Free baggage allowance 2
not exceeding 203 cm in total dimensions and no single side exceeding 100 cm
Free
Seat selection service
Business class cabin seat
Free
Sports equipment
In‑flight meals
Special menu
depends on flight direction, time of day and flight duration
Comfort amenities
slippers, blanket, pillow, sleep mask, UAM in‑flight magazine
Separate check‑in counter
When Business Class check‑in counters are available at the airport
Business lounge
Priority boarding
Ticket refund conditions if more than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Ticket refund conditions if less than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Refund conditions for no‑show
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Ticket change conditions if more than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Ticket change conditions if less than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Change conditions for no‑show
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Change conditions for rerouting
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used

Business
from 3%
Bonus accrual
from the ticket price
from 8%
Bonus accrual
from the cost of additional services (seat selection, excess baggage)
2x total weight up to 15 kg
Carry-on luggage 1
55 cm x 40 cm x 25 cm (L x W x H)
2x32 kg
Free baggage allowance 2
not exceeding 203 cm in total dimensions and no single side exceeding 100 cm
Free
Seat selection service
Business class cabin seat
Free
Sports equipment
In‑flight meals
Special menu
depends on flight direction, time of day and flight duration
Comfort amenities
slippers, blanket, pillow, sleep mask, UAM in‑flight magazine
Separate check‑in counter
When Business Class check‑in counters are available at the airport
Business lounge
Priority boarding
Ticket refund conditions if more than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Ticket refund conditions if less than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Refund conditions for no‑show
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Ticket change conditions if more than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Ticket change conditions if less than 24 hours remain before check‑in closes
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Change conditions for no‑show
Allowed without penalty
If the ticket has not been used at all
Allowed without penalty / less the used flight
If the ticket has been partially used
Change conditions for rerouting
Changes not allowed
If the ticket has not been used at all
Changes not allowed
If the ticket has been partially used

MANDATORY CONDITIONS
The e‑ticket is not valid for carriage if the first segment has not been used
Airport taxes are refundable
Booking fee (YR) is non‑refundable
The conditions apply to cases of voluntary rejection or modification of the contract of carriage
If the fare increases, the difference between the old and new fares is charged
NOTES:
  1. If the flight is operated by a codeshare partner of JSC "Ural Airlines", the rules and terms of the operating carrier (i.e. the airline actually carrying the passengers) apply.
  2. For children aged 0 to 2 years:
    Promo: baggage — 0 kg, carry‑on — 10 kg
    Economy and other fares: baggage — 10 kg, carry‑on — 10 kg
  3. In‑flight meals are provided depending on the flight direction, time of day and flight duration. Information about in‑flight meals is available here.
  4. When Business Class check‑in counters are available at the airport.
  5. For holders of "Golden" cards of the "Krylya" loyalty program only.
  6. Seat in the front of the aircraft, subject to seat availability at check‑in.
  7. The Business Class cabin is equipped with Economy seats on A321 aircraft.
  8. A fee is charged for the ticket modification operation.
  9. Fare conditions on charter flights may differ.
  10. For all changes: penalty (if any) + extra payment up to the fare available for sale.
  11. Refund and changes for a partially used ticket are made less the used sector.
  12. If changes are made to a booking after a no‑show, refund of the exchange ticket is prohibited.

Please note that when changes are made to an airline ticket, if the fare increases, the difference between the old and new fare level is charged. Any ticket operation (refund or change of route/departure date/flight number) can only be performed within 1 year from the ticket issue date. 

A route change is possible only within the country, with the option to change either the departure point or the arrival point. 

When combining fares, the rules of the most restrictive fare apply, taking into account the sale date. Details from the passenger support service by phone: +99 655-04-00-00-5


Economic
Preferential
from 6%
Bonus accrual
on the air ticket amount
from 8%
Bonus accrual
on the amount of additional services (seat selection, excess baggage)
10 kg
Carry-on baggage 1
55 cm x 40 cm x 25 cm
(L x W x H)
As of 02/01/2026, dimensions increased: 55x40x25 cm
23 kg
Free baggage allowance 2
not exceeding 203 cm in total of three dimensions and not exceeding 100 cm on any side
Paid 6
Seat selection service
up to row 15
Free
Sports equipment
(according to baggage allowance)
Ticket Refund Conditions, if more than 72 hours remain before check-in closes
Refund allowed
If the ticket is completely unused
Allowed without penalty minus the used flight
If the ticket is partially used
Ticket Refund Conditions, if less than 72 hours remain before check-in closes
Allowed with a penalty of 2500 RUB per ticket
If the ticket is completely unused
Allowed with a penalty of 2500 RUB per ticket minus the used flight
If the ticket is partially used
Refund Conditions in case of no-show
Refund not allowed
If the ticket is completely unused
Refund not allowed
If the ticket is partially used
Ticket Change Conditions, if more than 72 hours remain before check-in closes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Ticket Change Conditions, if less than 72 hours remain before check-in closes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions in case of no-show
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
Change Conditions for Route Changes
Changes not allowed
If the ticket is completely unused
Changes not allowed
If the ticket is partially used
MANDATORY CONDITIONS
An electronic ticket is not valid for carriage if the first leg of the journey has not been used.
Booking fee (YR) is non-refundable
The conditions apply to cases of voluntary withdrawal from the contract of carriage or modification of the contract of carriage.
When the tariff increases, an additional fee is charged for the difference in cost between the tariffs.
NOTES:
  1. If the flight is operated by a codeshare partner of Ural Airlines, then the rules and conditions for applying the tariffs of the operating carrier (i.e. the airline that actually carried the passengers) apply.
  2. For children from 0 to 2 years:
    Promo: baggage - 0 kg, hand luggage - 10 kg
    Economy and other fares: baggage - 10 kg, hand luggage - 10 kg
  3. Meals on board are provided depending on the flight direction, time of day and flight duration. Information about meals on board is available at the link .
  4. If there are Business Class check-in counters at the airport.
  5. Only for owners of the "Gold" cards of the "Wings" program.
  6. A seat at the front of the aircraft, subject to availability at check-in.
  7. The Business Class cabin is equipped with Economy Class seats for aircraft type A321.
  8. A fee is charged for the change operation on the ticket.
  9. The terms of application of tariffs on charter flights may differ.

Please note that when changing an air ticket, the difference between the old and new level is paid additionally, provided that the fare increases. Any operation on an air ticket (refund or change of route/departure date/flight number) is carried out only within 1 year from the date of ticket issue.

Rerouting is only possible within the country, with the possibility of changing either the departure point or the arrival point.

When combining tariffs, the rules of the most restrictive tariff apply.