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Information for passengers of canceled flights in connection with the coronavirus. More details
Service classes

Service classes

Business class

individual service and increased comfort. It is offered for passengers seeking maximum convenience during the flight, at departure and arrival airports. Business Class passengers are given priority service at all stages of the flight and are provided with a range of services depending on the chosen fare.

  • Business tariff

    Before the flight, there are

    • Passengers receive notifications about the status of the flight before the flight
    • At the airport, separate check-in desks have been set up at the airport in the check-in area. This will help you save time by bypassing all the queues.
    • Passengers receive a boarding pass to the cabin of the aircraft, where comfortable seats are provided
    • Baggage allowance is 2 pieces of luggage where each seat weighs less than 32kg. The size of each seat should not exceed 203 cm in the sum of three dimensions, but no more than 100 cm of any side
    • The rate of carry-on baggage is 2 places with a total weight of no more than 15 kg. The size of hand luggage should not exceed 115 cm in the sum of three dimensions, but no more than 55 cm in length, 40 cm wide, 20 cm in height
    • The baggage allowance for children from 0 to 2 years of age is 1 place where the weight does not exceed 10 kg
    • The rate of carry-on baggage for children from 0 to 2 years of age is 1 place where the weight does not exceed 5 kg
    • While waiting for a flight at the airport, passengers have a lounge. There are comfortable lounges with fresh press, snacks, drinks and internet access.
    • Passengers are provided with a separate transfer from the airport to the aircraft (excluding access to the telescopic ladder).

    In-flight flights

    • Service in the cabin is carried out by a specially trained flight attendant
    • Each passenger has an individual approach depending on the passenger"s desires and preferences
    • For passengers provided with comfort products such as slippers, plaid, pillow, sleep glasses, UAM magazine
    • Offers an assortment of gourmet food and drinks (find out theon-board menu on your flight)

    After the flight, there is a

    • Accruing bonuses up to 15% (for members of the "Wings" loyalty program)
    • Passengers are provided with a separate transfer from the plane to the airport (excluding access to the telescopic ladder)
    • While waiting for a connecting flight during the transfer or transit transport, a deluxe lounge is provided.
    • Priority baggage claim
    Find out the location of the Business Hall at your departure airport
  • Comfort Tariff

    Before the flight, there are

    • Passengers receive notifications about the status of the flight before the flight
    • At the airport, separate check-in desks have been set up at the airport in the check-in area. This will help you save time by bypassing all the queues.
    • The passenger receives a boarding pass to the cabin of the aircraft, where the layout of "three seats per block" is provided, but seating takes place on two passengers per block
    • The baggage allowance is 2 places where the weight of each does not exceed 32 kg. The size of each piece of luggage must not exceed 203 cm in the sum of three dimensions, but no more than 100 cm of any side
    • The rate of carry-on baggage is 2 places with a total weight of no more than 15 kg. The size of hand luggage should not exceed 115 cm in the sum of three dimensions, but no more than 55 cm in length, 40 cm wide, 20 cm in height
    • The baggage allowance for children from 0 to 2 years of age is 1 place where the weight does not exceed 10 kg
    • The rate of carry-on baggage for children from 0 to 2 years of age is 1 place where the weight does not exceed 5 kg
    • While waiting for a flight at the airport, passengers have a lounge. There are comfortable lounges with fresh press, snacks, drinks and internet access.
    • There is a separate transfer from the airport to the aircraft (excluding access to the telescopic ladder).

    In-flight flights

    • Service in the cabin is carried out by a specially trained flight attendant
    • Each passenger has an individual approach depending on the passenger"s desires and preferences
    • For passengers provided with comfort products such as slippers, plaid, pillow, sleep glasses, UAM magazine
    • Offers an assortment of gourmet food and drinks (find out theon-board menu on your flight)

    After the flight, there is a

    • Accruing bonuses up to 15% (for members of the "Wings" loyalty program)
    • Passengers are provided with a separate transfer from the plane to the airport (excluding access to the telescopic ladder)
    • While waiting for a connecting flight during the transfer or transit transport, a deluxe lounge is provided.
    • Priority baggage claim
    Find out the location of the Business Hall at your departure airport
Economic class

the possibility of a comfortable flight at affordable fares for passengers oriented towards the availability of transportation.

  • Premium Economy Tariff

    Before the flight, there are

    • Passenger receives boarding pass to the "Economic" class cabin on the seats at the front of the plane.
    • For holders of the "Golden Level" loyalty program "Wings" is available service "Upgrade" (rulesof use of theservice)
    • Baggage allowance is 1 place with no more than 23kg of baggage weight. The size of the piece of luggage must not exceed 203 cm in the sum of three dimensions, but no more than 100 cm of any side
    • The rate of carry-on baggage is 1 place where the weight does not exceed 5 kg. The size of hand luggage should not exceed 115 cm in the sum of three dimensions, but no more than 55 cm in length, 40 cm wide, 20 cm in height
    • The baggage allowance for children from 0 to 2 years of age is 1 place where the weight does not exceed 10 kg
    • The rate of carry-on baggage for children from 0 to 2 years of age is 1 place where the weight does not exceed 5 kg

    In-flight flights

    • Depending on the duration of the flight and direction, passengers may be offered hot meals, cold snacks or confectionery, as well as hot and soft drinks (learn theon-board menu on your flight)
    • UAM on-board magazine will be prepared in the seat pocket

    After the flight, there is a

    • Accruing bonuses up to 10% (for members of the "Wings" loyalty program)
    If you have free seats at check-in
  • Econom tariff

    Before the flight, there are

    • "Choice of Place" service is available (paid service)
    • Baggage allowance is 1 place with no more than 23kg of baggage weight. The size of the piece of luggage must not exceed 203 cm in the sum of three dimensions, but no more than 100 cm of any side
    • The rate of carry-on baggage is 1 place where the weight does not exceed 5 kg. The size of hand luggage should not exceed 115 cm in the sum of three dimensions, but no more than 55 cm in length, 40 cm wide, 20 cm in height
    • The baggage allowance for children from 0 to 2 years of age is 1 place where the weight does not exceed 10 kg
    • The rate of carry-on baggage for children from 0 to 2 years of age is 1 place where the weight does not exceed 5 kg

    In-flight flights

    • Depending on the duration of the flight and direction, passengers may be offered hot meals, cold snacks or confectionery, as well as hot and soft drinks (learn theon-board menu on your flight)
    • UAM on-board magazine will be prepared in the seat pocket

    After the flight, there is a

    • Accruing bonuses up to 10% (for members of the "Wings" loyalty program)

  • Promo tariff

    Before the flight, there are

    • "Choice of Place" service is available (paid service)
    • Baggage allowance is 1 place with a weight of no more than 10 kg. The size of the piece of luggage must not exceed 203 cm in the sum of three dimensions, but no more than 100 cm of any side
    • The rate of carry-on baggage is 1 place where the weight does not exceed 5 kg. The size of hand luggage should not exceed 115 cm in the sum of three dimensions, but no more than 55 cm in length, 40 cm wide, 20 cm in height
    • The baggage allowance for children from 0 to 2 years of age is 1 place where the weight does not exceed 10 kg
    • The rate of carry-on baggage for children from 0 to 2 years of age is 1 place where the weight does not exceed 5 kg

    In-flight flights

    • Depending on the duration of the flight and direction, passengers may be offered hot meals, cold snacks or confectionery, as well as hot and soft drinks (learn theon-board menu on your flight)
    • UAM on-board magazine will be prepared in the seat pocket
  • Promo Light Tariff

    Before the flight, there are

    • "Choice of Place" service is available (paid service)
    • Baggage toll
    • The rate of carry-on baggage is 1 place where the weight does not exceed 5 kg. The size of hand luggage should not exceed 97 cm in the sum of three dimensions, but no more than 40 cm in length, 27 cm wide, 30 cm in height

    In-flight flights

    • Meals on board paid
    • UAM on-board magazine will be prepared in the seat pocket