Recommendations for returning to the Russian Federation from far abroad and returning funds

Passengers from canceled flights, upon contacting the airline, are subject to a forced refund of the unused part of the ticket.

Please send refund requests to u6-vozvrat@u6.ru . If the passenger is currently outside the territory of the Russian Federation, indicate in the subject of the letter - RETURN to the territory of the Russian Federation.

The Rostourism website has published instructions for registering passengers who wish to return to the Russian Federation. This information is collected by the Federal Tourism Agency to understand the situation and determine possible assistance to return citizens home.

If you have purchased a tour, then before contacting the airline, first contact your tour operator.

Hungary, Thailand, Portugal, Cyprus

A forced refund of the cost of the air ticket is offered.

At the moment, Ural Airlines cannot offer options for returning passengers.

UAE

A forced refund of the cost of the air ticket is offered.

If you have a return ticket for Ural Airlines flights from the UAE to the Russian Federation, you can transfer to Aeroflot flights on the Dubai-Moscow route, subject to availability.

A representative of the airline will be waiting for those wishing to fly to the Russian Federation at Dubai International Airport (DXB) in Area 5 daily from 12-00 to 13-00 local time on March 6-10.