Information for passengers of canceled flights in connection with the coronavirus. More details
Advantageous opportunities of the Ural Airlines certificate

Advantageous opportunities of the Ural Airlines certificate


If your flight is canceled, a convenient way to save your money and spend it on a new trip in the future is a certificate.

Your advantages:

  • you can pay for a new ticket or additional services of the airline (seat selection, excess baggage, extra meals, transportation of a pet)
  • you can choose any direction of the route network
  • certificate validity 3 years from the date of registration
  • You can pay for a ticket with a certificate to another passenger (with the consent of the certificate holder)
  • By purchasing a new ticket for a certificate you can pay extra in cash to the required fare. If the cost of the purchased ticket is less, then a new certificate is automatically issued for the balance of funds

You can issue a certificate through the feedback form on the official website https://www.uralairlines.ru/good-info/online_help/ . If you have already left an application, then please wait for a specialist's response.

In order to use the certificate, you need to call the Airline by calling the passenger support service 8-800-77-00-262, or write a letter to the email address help@u6.ru , or contact any company cash desk (subject to work.

You can also issue a ticket or a certificate service for third parties by written consent from the certificate holder, or by personal request of the owner.