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Public offer for the provision of services in the vip-hall

PUBLIC OFFER FOR SERVICES IN THE BUSINESS ROOMS

This document is an official public contract-offer addressed to individuals.

This public offer for the provision of services in the business lounge is concluded by accepting this agreement, which contains all essential terms, without signing the Agreement by the parties. The agreement has full legal force in accordance with Article 434 of the Civil Code of the Russian Federation.

This agreement is considered concluded from the moment of its acceptance and is valid until the parties fulfill all their obligations under this agreement.

The airport provides passenger services in the business lounge of the passenger terminal, and the passenger pays for the services provided.

The cost of the service is 2500 rubles per passenger

A passenger who has paid for the service is provided with (where available):

  • buffet with a wide range of hot dishes, snacks and drinks
  • ability to watch satellite and terrestrial television channels
  • providing visual information on flight status
  • notifying passengers about the need to board a flight
  • comfortable space for work: internet, printer, photocopier, fax (only to Moscow numbers)
  • free wireless Internet Wi-Fi (terms of use of WI-FI services and instructions for authorization)
  • press
  • Walk-in closet
  • shower room with a set of necessary accessories

The service is designed for a stay in the business lounge for no more than 3 hours. Children 0-2 years old go to the business lounge free of charge with one of their parents.

After passing the personal search and other pre-flight formalities, at the entrance to the business lounge, the passenger must present an itinerary receipt with information on the paid service.

The passenger undertakes to promptly pay for the services provided, as well as comply with aviation security requirements when visiting the business lounge.

In order to create comfortable and safe conditions for staying in business lounges, visitors are NOT ALLOWED to bring or bring animals into the business lounge area.

Payment is made according to the established tariffs on the date of purchase of the service by 100% prepayment from a bank card or in cash. The cost of services is subject to value added tax in the amounts established by law.

For failure to fulfill or improper fulfillment of the terms of this agreement, the parties are liable in the manner prescribed by the current legislation of the Russian Federation.

In case of material damage to airport property, the passenger shall compensate for damage and losses. The damage caused is recovered on the basis of a report drawn up by airport representatives in the presence of the passenger.

If one of the parties fails to comply with the terms of the agreement, the agreement is terminated unilaterally.

List of luxury lounges depending on the airport of departure

Departure airport

Location

Vladikavkaz

Business lounge in the domestic terminal on the 1st floor

Moscow (Domodedovo)

The Shostakovich business lounge is located on the 1st “clean” floor opposite Gate C-13 of the domestic departures area.

Moscow (Zhukovsky)

The superior lounge is located on the 2nd floor of the terminal. The entrance is opposite the elevator.

Mineral water

The business lounge is located on the 2nd floor of the airport terminal, left wing

Vladivostok

On the third floor of the airport terminal in the departure area there are superior lounges for serving passengers traveling on domestic (domestic) and international flights (IN)

Ekaterinburg (Koltsovo)

Business lounge "Opal" (from June 20, 2023) in the domestic air terminal

Kaliningrad

Business lounge “Curonian Lagoon” in the domestic air terminal

Kazan

Business lounge in the domestic air terminal

Krasnoyarsk

Business lounge in the domestic terminal on the 4th floor, on the right side

Samara

Business lounge in the domestic airlines terminal

Novosibirsk

Business lounge in the domestic terminal next to boarding gate No. 2

Petropavlovsk-Kamchatsky

Business lounge in the domestic terminal on the 1st floor

Sochi

Superior lounge in the domestic airlines terminal on the 2nd floor, sector B

Nizhny Novgorod

Business lounge in the domestic airlines terminal

Tomsk

Business lounge in the domestic airlines terminal

Tyumen

Business lounge in the domestic terminal at gate 1, 1A

Khabarovsk

Business lounge "Amur" in the domestic air terminal on the 3rd floor, on the right side

Chelyabinsk

The business lounge in the domestic airlines terminal is located on the 2nd floor after the security check area, on the left side

Chita

Business lounge in the domestic terminal in the right wing on the 2nd floor

Yuzhno-Sakhalinsk

Business lounge in the international sector on the 1st floor. For domestic passengers only

Voluntary refusal of additional services

Voluntary cancellation of partner services (insurance, online doctor, access to the Business lounge, baggage packing, Aeroexpress) is possible no later than 24 hours before flight departure, unless otherwise specified in the offer.

Involuntary refunds due to cancellation or rescheduling of a flight are made in full.

The service is available when purchasing an air ticket, in the Manage Booking service or during online check-in.