Additional data adjustments are charged separately for each ticket.
There was an error on the ticket
To correct the data, you need to make an application with the correct data and ticket number. After making the request, we will be able to send you a payment link. After the payment, the data will be adjusted and new route receipts will be sent.
Minor edits (up to 3 characters) can be made independently in the "Booking management".
important!
Additional data adjustments are charged separately for each ticket.
- No more than 3 errors in numbers are allowed (date of birth, number or validity period of the document).
- Changes to the full name — up to 3 errors inclusive.
Correction of the data in the ticket is possible for a fee of 1000 rubles or more, subject to the following conditions:
- Russian Federation — 5000 rubles per ticket,
- International flights — 150 € per ticket,
- The near abroad is unavailable.
In all other cases, the data is replaced by replacing the passenger in the booking:
In other situations, only through ticket exchange (according to airline fares).
Transportation is possible only in coordination with the airport's Transport Security Services.
- Loss of a passport or other document.
- Marriage.
- Replacement of the document according to the requirements of the legislation of the Russian Federation.
Data correction is possible if you contact the Airline in advance before check-in and provide supporting documents in the following cases:
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01.I made a mistake in spelling the last name/first name/patronymic on the ticket.
Minor edits (up to 3 characters) can be made independently in the "Booking management".
To correct the data via, you need to make an application with the correct data and ticket number. After making the request, we will be able to send you a payment link. After the payment, the data will be adjusted and new route receipts will be sent.
The tariff for the service "Correction of the passenger's name/passport data field"
Russia International flights CIS* More than 24 hours
before flight departure1000 rubles 2000 rubles 2000 rubles Less than 24 hours
before flight departure2000 rubles 2500 rubles 2500 rubles * Kyrgyzstan, Tajikistan, Armenia, Azerbaijan, Uzbekistan
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02.Error in personal data (correction of date of birth, type and number of the document)
Minor edits (up to 3 characters) can be made independently in the "Booking management".
To correct the data, you need to make an application with the correct data and ticket number. After making the request, we will be able to send you a payment link. After the payment, the data will be adjusted and new route receipts will be sent.
The tariff for the service "Correction of the passenger's name/passport data field"
Russia International flights CIS* More than 24 hours
before flight departure1000 rubles 2000 rubles 2000 rubles Less than 24 hours
before flight departure2000 rubles 2500 rubles 2500 rubles * Kyrgyzstan, Tajikistan, Armenia, Azerbaijan, Uzbekistan
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03.Data changes due to marriage
To correct the data, you need to make an application with the correct data and ticket number.
Data correction is possible for free if you contact the Airline in advance before check-in and provide the supporting documents.
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04.Changing document data upon reaching the age
To correct the data, you need to make an application with the correct data and ticket number.
Data correction is possible for free if you contact the Airline in advance before check-in and provide the supporting documents.
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05.There is no Patronymic in the ticket
The Patronymic field is optional. If there is no Patronymic in the ticket, the flight is possible.