Additional services
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- 01.Carriage allowance, dimensions of hand luggage on the plane
For economy class of service:
- Group tariffs Promo / Economy / Premium-Economy: 1 piece weighing up to 5 kg
- Promo Light tariff: 1 piece weighing up to 5 kg
For business class service:
- Business / Comfort group fares: 2 pieces with a total weight of up to 15 kg
For children from 0 to 2 years old:
- 1 piece up to 5 kg regardless of service class and tariff.
More information on the page "Carry-on baggage allowance"
- 02.Pooling luggage
In the case when two or more passengers follow the same route and to the same airport, it is possible in the following order:
Tariff "Promo" and tariffs on charter flights Coral travel and TUI
- 2 persons - one suitcase up to 20kg
- 3 persons - one suitcase up to 30kg or one suitcase up to 20kg + one suitcase up to 10kg
- 4 persons - one suitcase up to 30kg + one suitcase up to 10kg or two suitcases up to 20kg
Economy tariff
- 2 persons - one suitcase up to 30kg
- 3 persons - one suitcase up to 30kg + one suitcase up to 23kg
- 4 persons - two suitcases up to 30kg or one suitcase up to 30kg + two suitcases up to 23kg
It is prohibited to combine baggage and carry-on baggage
More information on the Checked Baggage page
- 03.Seat selection in the aircraft cabin
To make your flight more comfortable, you must pre-select a seat in the aircraft cabin for an additional fee (unless otherwise provided by the fare rules).
You can add a service to a previously created booking on the airline's website in the "Order Management" section
You can also order the Seat Selection service at the airport before the end of the check-in time for the flight.
The cost of additional services can be found in the Seat selection section
You can register free of charge only for a chair automatically assigned by the system. To do this, go to the Check- in section, skip the Seat selection step, click the Register button, after which the seat assigned to you by the system will be indicated. If the seat assigned by the system does not suit you, you must click the Change seat button, then pay for the "Seat selection" service and complete the registration.
- 04.Flight insurance
You can add an insurance service when booking a ticket on the website or in an already made booking through the "Order Management" section. The cost is from 150 rubles per flight segment. The service is provided jointly with JSC Alfastrakhovanie (on the website) and JSC Renaissance Insurance Group (in the mobile application).
You can learn more about the rules for the provision and refusal of services of OJSC "Alfastrakhovanie" in the section "Partner services" on the website
You can learn more about the rules for the provision and refusal of services of JSC "Renaissance Insurance Group" on the partner's website
Refunds for the "Insurance" service can be issued through the "Order Management" section according to the partner's rules.
- 05.Check-in at the airport
Check-in for the flight is carried out using an identity document.
To check-in for domestic flights and go through various types of control (customs, immigration; veterinary, sanitary - for pets), it is recommended to arrive at the airport 1 hour 30 minutes, for international flights - 3 hours before the departure time of the flight indicated on the ticket (route - receipts). More information here
- 06.Other
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