Additional services
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01.Hand luggage allowance and dimensions on the airplane
For economy class service:
- Promo/Economy/Premium-Economy group fares: 1 piece weighing up to 10 kg
Для бизнес-класса обслуживания: Wait, target is en. For business-class service:
- Business/Business Light group fares: 2 pieces with a total weight of up to 15 kg
For children from 0 to 2 years old:
- 1 piece up to 10 kg regardless of service class and fare.
More detailed information on the page «Hand luggage allowance»
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02.Baggage consolidation
In the case where two or more passengers travel along the same route and to the same airport, baggage may be combined in the following manner:
Plan «Economy»
- 2 people – one suitcase up to 30kg
- 3 people – one suitcase up to 30kg + one suitcase up to 23kg
- 4 people – two suitcases up to 30kg or one suitcase up to 30kg + two suitcases up to 23kg
Tariff "Promo"
- 2 people – one suitcase up to 20 kg
- 2 people – one suitcase up to 30 kg
- 3 people – one suitcase up to 30 kg or one suitcase up to 10 and 1 suitcase up to 20 or 1 suitcase up to 10 kg and 1 suitcase up to 30 kg
Promo + Economy (combining paid and free baggage)
- 2 persons (Promo + Economy) – one suitcase up to 30 kg
Combining checked baggage and carry-on luggage is prohibited
More detailed information on the page «Registered baggage»
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03.Choosing a seat in the aircraft cabin
To make your flight more comfortable, you need to select a seat in the aircraft cabin in advance for an additional fee (unless otherwise stipulated by the fare rules).
You can add a service to a previously created booking on the airline's website in the «Manage order» section
You can also purchase the "Seat Selection" service at the airport before the flight check-in deadline.
You can review the cost of additional services in the "Seat Selection" section
Free registration is only available for a seat automatically assigned by the system. To do this, you need to go to the Flight Check-in section, skip the Seat Selection step, click the Register button, after which the seat assigned to you by the system will be indicated. If the seat assigned by the system does not suit you, you need to click the Change Seat button, then pay for the "Seat Selection" service and complete the registration.
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04.Flight insurance application
You can add the insurance service when booking a ticket on the website or to an already completed booking through the "Manage Order" section. The cost starts from 150 rubles per flight segment. The service is provided in cooperation with JSC "AlfaStrahovanie" (on the website) and JSC "Renaissance Insurance Group" (in the mobile application).
You can find more detailed information about the rules for providing and refusing services of OJSC AlfaStrahovanie in the "Partner Services" section on the website.
You can read more about the rules for providing and refusing services of Renaissance Insurance Group JSC on the partner's website.
Refunds for the "Insurance" service can be processed through the "Order Management" section according to the partner's rules.
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05.Airport check-in
Check-in for a flight is carried out using an identity document.
```html For check-in on domestic flights and passing various types of control (customs, immigration; veterinary, sanitary — for pets) it is recommended to arrive at the airport 1 hour 30 minutes in advance, for international flights — 3 hours before the flight departure time indicated in the ticket (itinerary receipt). More detailed information here. ```
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06.Other
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