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Online registration

Online registration

Online check-in for direct scheduled flights opens 48 hours in advance and ends 40 minutes before departure, except for flights departing from the airports of Rome, Dubai, Tel Aviv, Beijing, Harbin, Amsterdam, London (online check-in ends at these airports 1 hour before departure).

For some cities, check-in is only possible at the airport. You can check the possibility of online check-in for your flight on your check-in page .

Online registration is not possible:

  • for the following categories of passengers
  • when ordering special services

When filling in the data, please note that the surname is written in Latin, and the order number is different from the ticket number. This data can be found in the order confirmation email or in the itinerary receipt.

The order number is a combination of six latin letters and numbers, for example: 3OTCHJ
The electronic ticket number is a combination of thirteen digits, for example: 2622418001102

Boarding pass

  • The boarding pass received after online check-in must be taken with you to the airport.

  • If you still forget your boarding pass, you can reprint it at the airport check-in counter before the check-in time for your flight expires.

  • At Koltsovo and Domodedovo airports, you can also use self-check-in kiosks to print your boarding pass.

  • The boarding pass indicates the end time of boarding. Until this time, you need to approach the boarding gate.

Check-in for international flights

For destinations with a visa regime, upon completion of online registration, a confirmation of registration will be sent to your mail. You need to go to the check-in counter at the airport to check your visa documents, you will be issued a boarding pass at the check-in counter.

Passenger check-in with baby

Passengers with babies will also receive a confirmation of registration upon completing online registration, a boarding pass must be obtained at the airport reception. For passengers with a baby, the safest places on the aircraft are available, which are automatically assigned by the system; other seats cannot be selected.

Check-in with extra baggage

If you travel with baggage exceeding the size of hand luggage (more than 55x40x20 cm or weighing more than 5 kg for Economy class and more than 15 kg for Business or Comfort class), you can go through the online check-in and check in your baggage at the front desk with the words “Reception” baggage ”(drop off) or at the front desk of your flight.

If you plan to take your baggage more than the norm specified in your fare, you must purchase the “Extra Baggage” service in advance on the airline’s website or in the mobile application.

For flight safety purposes, the airline reserves the right to change the place you have chosen when receiving your boarding pass or on board the aircraft, as directed by the aircraft commander.

Upgrade to Business Class

For upgrades, contact your check-in agent at the airport of departure. Upgrade to Business Class is possible for the Wings program gold card holders subject to availability.

Attention! After online check-in for a flight, you cannot make any changes to the ticket.

Check-in at the airport

Check-in for a flight is carried out according to an identity document.

Departure time on the ticket (route-receipt) is local.

To register for domestic flights and undergo various types of control (customs, immigration; veterinary, sanitary - for pets), it is recommended to arrive at the airport 1 hour 30 minutes, for international flights - 3 hours before the departure time of the flight indicated on the ticket (route receipts).

Registration of passengers on both domestic and international flights of the airline ends 40 minutes before the flight departure time, with the exception of flights departing from the airports of Rome, Dubai, Tel Aviv, Beijing, Amsterdam, London (at these airports, registration ends in 1 hour before departure).

Please note that according to the operating mode of the Ben Gurion a / e (Tel Aviv), if the departure time is changed or the flight is canceled, registration closes 1 hour before the scheduled departure time of the flight, that is, 1 hour before the scheduled departure.

Due to the indefinite strike of the security staff of the Barcelona International Airport, the check-in time has been increased. Check-in for flights from Barcelona opens 3.5 hours before the scheduled departure time. Arriving at the airport is recommended in advance.

At the airports of Koltsovo, Domodedovo and Sochi, you can check in through self-check-in terminals, and then check your baggage at the check-in counters or at the counter with the inscription “Baggage drop-off” (drop off).

Passengers late for check-in are not allowed on the flight.

Checking in for late passengers is available at some airports, for this you need to contact your airline representative. Registration fees may apply.

  • Requirements for Foreign Citizens Entering the Territory of the State of Israel
  • Requirements for Foreign Citizens Entering the Territory of the Republic of Cyprus
  • Information for passengers flying to London

In the event that from the Stansted Airport (London Stansted Airport) further you follow other international routes, you need to have a valid British visa.

  • Buying and returning a ticket
  • Luggage
  • Preparation for flight
  • At the airport
    • Online registration

      Online registration

      Online check-in for direct scheduled flights opens 48 hours in advance and ends 40 minutes before departure, except for flights departing from the airports of Rome, Dubai, Tel Aviv, Beijing, Harbin, Amsterdam, London (online check-in ends at these airports 1 hour before departure).

      For some cities, check-in is only possible at the airport. You can check the possibility of online check-in for your flight on your check-in page .

      Online registration is not possible:

      • for the following categories of passengers
      • when ordering special services

      When filling in the data, please note that the surname is written in Latin, and the order number is different from the ticket number. This data can be found in the order confirmation email or in the itinerary receipt.

      The order number is a combination of six latin letters and numbers, for example: 3OTCHJ
      The electronic ticket number is a combination of thirteen digits, for example: 2622418001102

      Boarding pass

      • The boarding pass received after online check-in must be taken with you to the airport.

      • If you still forget your boarding pass, you can reprint it at the airport check-in counter before the check-in time for your flight expires.

      • At Koltsovo and Domodedovo airports, you can also use self-check-in kiosks to print your boarding pass.

      • The boarding pass indicates the end time of boarding. Until this time, you need to approach the boarding gate.

      Check-in for international flights

      For destinations with a visa regime, upon completion of online registration, a confirmation of registration will be sent to your mail. You need to go to the check-in counter at the airport to check your visa documents, you will be issued a boarding pass at the check-in counter.

      Passenger check-in with baby

      Passengers with babies will also receive a confirmation of registration upon completing online registration, a boarding pass must be obtained at the airport reception. For passengers with a baby, the safest places on the aircraft are available, which are automatically assigned by the system; other seats cannot be selected.

      Check-in with extra baggage

      If you travel with baggage exceeding the size of hand luggage (more than 55x40x20 cm or weighing more than 5 kg for Economy class and more than 15 kg for Business or Comfort class), you can go through the online check-in and check in your baggage at the front desk with the words “Reception” baggage ”(drop off) or at the front desk of your flight.

      If you plan to take your baggage more than the norm specified in your fare, you must purchase the “Extra Baggage” service in advance on the airline’s website or in the mobile application.

      For flight safety purposes, the airline reserves the right to change the place you have chosen when receiving your boarding pass or on board the aircraft, as directed by the aircraft commander.

      Upgrade to Business Class

      For upgrades, contact your check-in agent at the airport of departure. Upgrade to Business Class is possible for the Wings program gold card holders subject to availability.

      Attention! After online check-in for a flight, you cannot make any changes to the ticket.

      Check-in at the airport

      Check-in for a flight is carried out according to an identity document.

      Departure time on the ticket (route-receipt) is local.

      To register for domestic flights and undergo various types of control (customs, immigration; veterinary, sanitary - for pets), it is recommended to arrive at the airport 1 hour 30 minutes, for international flights - 3 hours before the departure time of the flight indicated on the ticket (route receipts).

      Registration of passengers on both domestic and international flights of the airline ends 40 minutes before the flight departure time, with the exception of flights departing from the airports of Rome, Dubai, Tel Aviv, Beijing, Amsterdam, London (at these airports, registration ends in 1 hour before departure).

      Please note that according to the operating mode of the Ben Gurion a / e (Tel Aviv), if the departure time is changed or the flight is canceled, registration closes 1 hour before the scheduled departure time of the flight, that is, 1 hour before the scheduled departure.

      Due to the indefinite strike of the security staff of the Barcelona International Airport, the check-in time has been increased. Check-in for flights from Barcelona opens 3.5 hours before the scheduled departure time. Arriving at the airport is recommended in advance.

      At the airports of Koltsovo, Domodedovo and Sochi, you can check in through self-check-in terminals, and then check your baggage at the check-in counters or at the counter with the inscription “Baggage drop-off” (drop off).

      Passengers late for check-in are not allowed on the flight.

      Checking in for late passengers is available at some airports, for this you need to contact your airline representative. Registration fees may apply.

      • Requirements for Foreign Citizens Entering the Territory of the State of Israel
      • Requirements for Foreign Citizens Entering the Territory of the Republic of Cyprus
      • Information for passengers flying to London

      In the event that from the Stansted Airport (London Stansted Airport) further you follow other international routes, you need to have a valid British visa.

  • On board
  • After the flight
  • Frequently asked questions