Online registration
Online check-in for direct scheduled flights opens 48 hours in advance and ends 40 minutes before departure, except for flights departing from the airports of Rome, Dubai, Tel Aviv, Beijing, Harbin, Amsterdam, London (online check-in ends at these airports 1 hour before departure).
For some cities, check-in is only possible at the airport. You can check the possibility of online check-in for your flight on your check-in page .
Online registration is not possible:
- for the following categories of passengers
- Minor passengers traveling unaccompanied by an adult (competent) passenger;
- Seriously ill passengers;
- Patients on a stretcher;
- Passengers with reduced mobility;
- Passengers without hearing and / or sight, unaccompanied;
- Passengers deprived of sight with a guide dog;
- Passengers carrying tame pets or birds;
- Passengers carrying luggage in the cabin;
- Passengers who paid extra seat in the cabin;
- Passengers carrying weapons and / or ammunition;
- Deported passengers, regardless of escort;
- Passengers who require medical assistance during the flight;
- Passengers who have unpaid services in order.
- when ordering special services
- Transportation of animals in the cabin (PETC);
- Carriage of baggage in the cabin - a seat has been bought for baggage (CBBG);
- Transportation of firearms, ammunition (WEAP);
- Unaccompanied Child (UMNR);
- Accompanying Passenger (MAAS);
- Medical Certificate (MEDA);
- Extra bed (EXST);
- Sick Stretcher Passenger (STCR);
- Requires a boarding chair (WCHR);
- Sick passenger unable to move independently (WCHC);
- Sick passenger unable to climb stairs (WCHS);
- Battery-powered wheelchair (WCBD, WCBW);
- Wheelchair with manual control of arbitrary sizes (WCMP);
- A wheelchair is available on board and is provided by the airline (WCOB);
- Deaf Passenger (DEAF);
- Blind passenger (BLND);
- Accompanied deportation (DEPA);
- Unaccompanied Deportation (DEPU).
When filling in the data, please note that the surname is written in Latin, and the order number is different from the ticket number. This data can be found in the order confirmation email or in the itinerary receipt.
The order number is a combination of six latin letters and numbers, for example: 3OTCHJ
The electronic ticket number is a combination of thirteen digits, for example: 2622418001102
Boarding pass
The boarding pass received after online check-in must be taken with you to the airport.
If you still forget your boarding pass, you can reprint it at the airport check-in counter before the check-in time for your flight expires.
At Koltsovo and Domodedovo airports, you can also use self-check-in kiosks to print your boarding pass.
The boarding pass indicates the end time of boarding. Until this time, you need to approach the boarding gate.
Check-in for international flights
For destinations with a visa regime, upon completion of online registration, a confirmation of registration will be sent to your mail. You need to go to the check-in counter at the airport to check your visa documents, you will be issued a boarding pass at the check-in counter.
Passenger check-in with baby
Passengers with babies will also receive a confirmation of registration upon completing online registration, a boarding pass must be obtained at the airport reception. For passengers with a baby, the safest places on the aircraft are available, which are automatically assigned by the system; other seats cannot be selected.
Check-in with extra baggage
If you travel with baggage exceeding the size of hand luggage (more than 55x40x20 cm or weighing more than 5 kg for Economy class and more than 15 kg for Business or Comfort class), you can go through the online check-in and check in your baggage at the front desk with the words “Reception” baggage ”(drop off) or at the front desk of your flight.
If you plan to take your baggage more than the norm specified in your fare, you must purchase the “Extra Baggage” service in advance on the airline’s website or in the mobile application.
For flight safety purposes, the airline reserves the right to change the place you have chosen when receiving your boarding pass or on board the aircraft, as directed by the aircraft commander.
Upgrade to Business Class
For upgrades, contact your check-in agent at the airport of departure. Upgrade to Business Class is possible for the Wings program gold card holders subject to availability.
Attention! After online check-in for a flight, you cannot make any changes to the ticket.
Check-in at the airport
Check-in for a flight is carried out according to an identity document.
Departure time on the ticket (route-receipt) is local.
To register for domestic flights and undergo various types of control (customs, immigration; veterinary, sanitary - for pets), it is recommended to arrive at the airport 1 hour 30 minutes, for international flights - 3 hours before the departure time of the flight indicated on the ticket (route receipts).
Registration of passengers on both domestic and international flights of the airline ends 40 minutes before the flight departure time, with the exception of flights departing from the airports of Rome, Dubai, Tel Aviv, Beijing, Amsterdam, London (at these airports, registration ends in 1 hour before departure).
Please note that according to the operating mode of the Ben Gurion a / e (Tel Aviv), if the departure time is changed or the flight is canceled, registration closes 1 hour before the scheduled departure time of the flight, that is, 1 hour before the scheduled departure.
Due to the indefinite strike of the security staff of the Barcelona International Airport, the check-in time has been increased. Check-in for flights from Barcelona opens 3.5 hours before the scheduled departure time. Arriving at the airport is recommended in advance.
At the airports of Koltsovo, Domodedovo and Sochi, you can check in through self-check-in terminals, and then check your baggage at the check-in counters or at the counter with the inscription “Baggage drop-off” (drop off).
Passengers late for check-in are not allowed on the flight.
Checking in for late passengers is available at some airports, for this you need to contact your airline representative. Registration fees may apply.
- Requirements for Foreign Citizens Entering the Territory of the State of Israel
Based on the recommendations of the Embassy of the State of Israel in the Russian Federation, we draw your attention to the fact that, regardless of the visa or visa-free regime between countries, the final decision on the entry of a person into the territory of a foreign state is made by the border services of the airport and / or other competent authorities directly at the intersection of the state borders.
In order for your trip to the cities of the state of Israel to be as comfortable as possible and leave only pleasant memories, we recommend that you check in advance the validity of your passport and other documents required to enter the territory of this state.
When registering for a flight, be prepared to present to an employee of Ural Airlines:
- Printed air tickets (route - receipts) of Ural Airlines with the dates of entry and exit;
- Medical insurance policy for the provision of services abroad;
- Confirmation of hotel reservation (if the purpose of the trip is tourism);
- A letter from a medical institution (if the purpose of the trip is to undergo treatment);
- Original invitation (if the purpose of the trip is to visit relatives and friends).
In the absence of the above documents, the passenger must fill out the Warranty ( Sample ).
As a result of checking the documents, the employee has the right to refuse to register the passenger.
When departing from airports in the State of Israel, passengers are advised to arrive at the check-in area 3 hours before the scheduled departure time.
Check-in for international flights at Israeli airports ends 1 hour before the scheduled departure of the flight, regardless of the possible change in departure time or flight delay.
You can find more information about passenger services at Israeli airports on the official website of the aviation authorities of the State of Israel: http://www.iaa.gov.il/en-US/airports/BenGurion/Pages/default.aspx
- Requirements for Foreign Citizens Entering the Territory of the Republic of Cyprus
Based on the recommendations of the Embassy of the Republic of Cyprus in the Russian Federation, we draw your attention to the fact that, regardless of the visa or visa-free regime between countries, the final decision on the entry of a person into the territory of a foreign state is made by the border services of the airport and / or other competent authorities directly at the intersection of the state borders.
In order to make your trip to the cities of the Republic of Cyprus as comfortable as possible and leave only pleasant memories, we recommend that you check in advance the validity of your passport and other documents required to enter the territory of this state.
When registering for a flight, be prepared to present to the Airline employee:
- Printed air tickets (route - receipts) of Ural Airlines with the dates of entry and exit;
- Printed pro-visa form (only for citizens of the Russian Federation);
- Confirmation of hotel reservation (if the purpose of the trip is tourism);
- Medical insurance policy for the provision of services abroad;
- A letter from a medical institution (if the purpose of the trip is to undergo treatment);
- Original invitation (if the purpose of the trip is to visit relatives and friends).
In the absence of the above documents, the passenger must fill out the Warranty ( Sample ).
As a result of checking the documents, the employee has the right to refuse to register the passenger.
- Information for passengers flying to London
The airline has the right to refuse to carry a passenger or his baggage in the presence or probability of occurrence of at least one of the following circumstances:
- The passenger refused to pass the check or provide their baggage for check to ensure safety.
- The passenger does not comply with safety instructions for ground personnel or crew.
- The passenger does not have or is supposedly missing valid travel documents.
- A passenger tries to enter the country without a valid entry document.
- The immigration authorities of the country to which the passenger is traveling or in which he has an interim stop on the route informed the airline (in writing or verbally) of their decision to refuse to enter the country even if they have valid travel documents.
- Passenger destroyed his travel documents during the flight.
- The passenger refused to provide the airline with his travel documents to make copies of them.
- The passenger refused or was unable to provide the airline with the information that the state authorities requested from it, including the information that must be provided before the flight departs.
- The passenger did not present a valid ticket.
- The passenger presented a ticket that was not purchased from the airline or its authorized agents.
- The passenger presented a ticket that was issued not by the airline and not by its authorized agents.
- The passenger cannot prove his identity with the person indicated on the ticket as the passenger.
- If necessary, the passenger could not present his ticket, boarding pass or travel documents.
- The passenger refused or could not pass the health check requested by the airline, state or law enforcement agencies.
In the event that from the Stansted Airport (London Stansted Airport) further you follow other international routes, you need to have a valid British visa.
