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Decisions of the Government of the Russian Federation of 07/06/2020 No. 991, the procedure for the return of funds under air transportation agreements More
Ticket error

Ticket error

I was wrong in writing the last name on the ticket. I'm not allowed on a flight?

Mistakes can be corrected and the flight will be allowed if noticed in advance.

On the website in your personal office, go to the "Orders" section or the "Order Check" service - here is all the information about your ticket.

In the fields of "Familia," "Name," "Fatherhood," "Documents" independently make changes to the site can not make changes on the site can not be contacted contact center by phone: 8 (800) 7700 262 (call for Russia free) or 8 (499) 920 22 52 (for calls from abroad).

Saw a typo in the name and date of birth. Can I fix it?

In the fields of "Familia," "Name," "Fatherhood" you can not make changes on your own on the site, contact the Contact Center by phone: 8 (800) 7700 262 (call in Russia free) or 8 (499) 920 22 52 (for calls from abroad).

How do I fix the e-mail box on my ticket?

On the website in your personal office, go to the "Orders" section or the "Order Check" service - here is all the information about your ticket.

You can make changes to e-mail, Citizenship, Paul, Date of Birth, and Phone Number.

Can I leave a typo in my name if it is in Latin letters?

It is better to correct the typo and once again check the spelling with a foreign passport.

The names of Nataliya and Natalya for border guards at a foreign airport make a difference.

If such an error is found, they may not be allowed on the flight.