!
Information for passengers on canceled flights from / to Zhukovsky More
Online registration

Online registration

When does online registration open?

Online check-in for direct regular flights opens 48 hours and ends 40 minutes before departure, except for flights departing from the airports of Rome, Tel Aviv, Beijing, Harbin, London (at these airports, online check-in ends 1 hour before departure ).

Online registration can be done in the Personal Account or in the mobile application.

Read more about the rules for online registration here .

May I be denied online registration?

They can.

Online registration is not possible for the following categories of citizens:

  • Minor passengers traveling unaccompanied by an adult (capable) passenger;
  • Severely ill passengers;
  • Patients on stretchers;
  • Passengers with reduced mobility;
  • Hearing and / or sight impaired passengers, unaccompanied;
  • Visually impaired passengers with a guide dog;
  • Passengers carrying pet pets or birds;
  • Passengers carrying baggage in the aircraft cabin;
  • Passengers who have paid for an additional seat in the aircraft cabin;
  • Passengers carrying weapons and / or ammunition;
  • Deported passengers, regardless of escort;
  • Passengers requiring medical assistance during the flight;
  • Passengers who have unpaid services in their order.

And also when ordering special services:

  • Transportation of an animal in the cabin;
  • Carriage of baggage in the cabin - a place has been purchased for baggage;
  • Transportation of firearms, ammunition;
  • Unaccompanied child;
  • Accompanying passenger;
  • Medical certificate;
  • Extra bed;
  • Sick passenger on a stretcher;
  • A seat is required to board the plane;
  • Few mobile passenger;
  • Sick passenger unable to climb stairs;
  • Battery powered wheelchair;
  • Manual wheelchair of any size;
  • A wheelchair is available on board, provided by the airline;
  • Deaf passenger;
  • Blind passenger;
  • Escorted deportation;
  • Unaccompanied deportation.

In these cases, check-in is only possible at the airport.

How do I check in more than one passenger at once?

To check in two or more passengers for a flight, simply indicate the order number or the ticket number of any of the available ones. If tickets for passengers were issued in one order, then it will be possible to register all passengers at once.

You can check in for the flight in your Personal Account on the website or in the mobile application.

Read more about the rules for online registration here .

I want to fly by the window. Where can I reserve a seat in the salon?

You can book a seat in the salon during the online registration process.

Depending on the tariff, the choice of a seat can be free or paid, and the cost also depends on the location of the seat - at the emergency exit, by the window, in the first row there is a seat or further.

Read more about the rules for choosing a seat here .