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Information for passengers of canceled flights in connection with the coronavirus. More details
Online registration

Online registration

When does online registration open?

Online check-in for direct scheduled flights opens 48 hours in advance and ends 40 minutes before departure, with the exception of flights departing from Rome, Dubai, Tel Aviv, Beijing, Harbin, London airports (online check-in ends at 1 hour in these airports) before departure).

Online registration can be done in your account or in the mobile application.

Read more about online registration rules here .

Can I be denied online registration?

They can.

Online registration is not possible for the following categories of citizens:

  • Minor passengers traveling unaccompanied by an adult (competent) passenger;
  • Seriously ill passengers;
  • Patients on a stretcher;
  • Passengers with reduced mobility;
  • Passengers without hearing and / or sight, unaccompanied;
  • Passengers deprived of sight with a guide dog;
  • Passengers carrying tame pets or birds;
  • Passengers carrying luggage in the cabin;
  • Passengers who paid extra seat in the cabin;
  • Passengers carrying weapons and / or ammunition;
  • Deported passengers, regardless of escort;
  • Passengers who require medical assistance during the flight;
  • Passengers who have unpaid services in order.

And also when ordering special services:

  • Transportation of animals in the cabin;
  • Baggage transportation in the cabin - a place has been bought for baggage;
  • Transportation of firearms, ammunition;
  • Unaccompanied child;
  • Accompanying passenger;
  • Medical certificate;
  • Extra bed
  • Sick passenger on a stretcher;
  • Requires a seat for boarding the plane;
  • Little mobile passenger;
  • Sick passenger, unable to climb the stairs;
  • Battery powered wheelchair
  • Wheelchair with manual control of arbitrary sizes;
  • A wheelchair is available on board and is provided by the airline;
  • Deaf passenger;
  • Blind passenger
  • Accompanied deportation;
  • Unaccompanied deportation.

In these cases, check-in is only possible at the airport.

How to register more than one passenger at once?

To register two or more passengers on a flight, simply indicate the order number or ticket number of any of the available ones. If tickets for passengers were issued with one order, then it will turn out to register all passengers at once.

You can register for a flight in your account on the website or in the mobile application.

Read more about online registration rules here .

I want to fly by the window. Where can I reserve a seat in the cabin?

You can reserve a seat during the online registration process.

Depending on the tariff, the choice of place can be free or paid, and the cost also depends on the location of the place - at the emergency exit, at the window, in the front row there is a place or further.

Read more about online registration rules here .