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Location selection

Seat selection

Dear passengers! If during online check-in the system seated parents and children separately from each other, please apply for boarding passes at the check-in desk at the airport of departure. The airline apologizes for the inconvenience caused.

1. Use the "Seat Selection" service on board the aircraft - make your flight as comfortable as possible!

The service is available on the official website and in the mobile application, as well as at the Airline's branded ticket offices and at check-in counters at the airport.

You can now pay for additional services with Wings loyalty program bonuses. Use them to pay for the fare part of the ticket, as well as partial or 100% payment for additional services "Seat Selection" and "Extra Baggage" .

Departure from Russia, in rubles


Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure
Less than 24 hours before departure and no later than 3 hours before departure
Less than 3 hours before departure
By aircraft***
Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats)
1299 1499 1699 1799 2000 1999
Seats in the front of the cabin of the economy class, except for seats with extended pitch 399 599 799 899 1000
Seats in the rear of the economy class cabin, except for extended pitch seats 199 199 199 199 200
Seats in the "‎Business" class cabin with the "Full Economy" layout 2599 2899 2999 3299 3500 3499

Departure from the CIS, in US dollars


Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) 5 10 15 twenty 25
Seats in the front of the cabin of the economy class, except for seats with extended pitch 3 5 10 thirteen 15
Seats in the rear of the economy class cabin, except for extended pitch seats 2 2 2 2 2
Seats in the "Business" class cabin with the "Full Economy" layout 10 15 twenty 25 thirty

Departure from Tajikistan, in USD/TJS


Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) 5/60 5/60
5/60
5/60
8/95

Seats in the front of the cabin of the economy class, except for seats with extended pitch 3/35
3/35
3/35
3/35
5/60

Seats in the rear of the economy class cabin, except for extended pitch seats 2/25
2/25
2/25
2/25
2/25

Seats in the "Business" class cabin with the "Full Economy" layout 8/95
8/95
8/95
8/95
10/120

Departure from Osh (Kyrgyzstan), in USD/KGS


Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) 5/450
5/450
5/450
5/450
8/700

Seats in the front of the cabin of the economy class, except for seats with extended pitch 3/265
3/265
3/265
3/265
5/450

Seats in the tail section of the economy class cabin, except for extended pitch seats 2/175
2/175
2/175
2/175
2/175

Seats in the "Business" class cabin with the "Full Economy" layout 8/700
8/700
8/700
8/700
10/900

Departure from international flights, in euros


Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) twenty 25 thirty 35 40
Seats in the front of the cabin of the economy class, except for seats with extended pitch 10 12 15 twenty 25
Seats in the tail section of the economy class cabin, except for extended pitch seats 5 6 7 eight 10
Seats in the "Business" class cabin with the "Full Economy" layout 45 50 55 60 65

Departure from the UAE, in US dollars / dirhams


Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) thirty 35 40 45 € / 190 AED 50 € / 120 AED
Seats in the front of the cabin of the economy class, except for seats with extended pitch 25 thirty 35 40 € / 170 AED 45 € / 190 AED
Seats in the tail section of the economy class cabin, except for extended pitch seats 5 7 10 12 € / 50 AED 15 € / 65 AED
Seats in the "Business" class cabin with the "Full Economy" layout 60 65 70 80 € / 340 AED 85 € / 360 AED

Tariff in national currency may vary depending on the conversion rate set in the sales system. Additional fees may apply at the airport of departure.

* 48 hours before the flight departure, the cost is according to the airport tariffs.

** An additional airport tax is charged for issuing the form.

*** The purchase of seats on board is possible on a limited number of destinations.

Please note that the cost of the "Seat Selection" service on charter flights may differ from the prices on regular flights.

The service is provided free of charge for passengers who are members of the Wings loyalty program with silver and gold cards, as well as for passengers who own tickets at the Premium economy class fare.*

Details on the provision of the service at the check-in counter at the Airline Representatives, at the Airline 's branded ticket offices , as well as by calling the passenger support service: 8 800 770 02 62 (calls within the Russian Federation are free), +7 (495) 139 41 01 (for residents of Moscow and Moscow region), +7 (499) 920 22 52 (calls from other regions), +99 655 04 00 00 5 (for passengers from Kyrgyzstan), +992 77 777 0808 (for passengers from Tajikistan).

* from February 26, 2018, the service is provided for a fee to passengers with children and children under 12 years old inclusive

** When buying a ticket on the official website of the airline, the fare is lower!

When changing the layout of the aircraft or changing the type of aircraft, the Airline reserves the right to change the selected seat while maintaining the previously paid characteristics, or if it is impossible to provide an alternative option, you will be refunded for the service of contacting the airline.

2. If you want your flight to be as comfortable as possible, you can use the “Neighbour seat lock”* service.

This service gives you the right to block one or two adjacent passenger seats.

Service cost:

  • In the Russian Federation and from the Russian Federation: blocking one adjacent seat - 2000 rubles; blocking of two seats - 3000 rubles.
  • From the CIS countries and far abroad: blocking one adjacent seat - 25 euros; blocking of two chairs - 40 euros.

* The service is provided at the check-in counter at the airport of departure and is available subject to availability of seats in the aircraft cabin.

3. For maximum comfort and additional discount, the Airline offers to purchase a package of additional services:

Extra comfort seat and extra baggage (1 piece weighing up to 23 kg)

  • For tariffs of the PROMO group
  • For all tariffs, except for the "PROMO" group
Description Fare with ticket purchase Tariff after ticket purchase no later than 48 hours before departure
For all tariffs, except for the "PROMO" group from 3100 ₽ from 3400 ₽
For tariffs of the PROMO group from 3600 ₽ from 3900 ₽

Enhanced comfort seat and special meals

  • Superior Place and Hot Fish Meal
  • Superior Place and Hot Breakfast Diet
  • Superior Place and Hot Meat Ration
Description Fare with ticket purchase Tariff after ticket purchase no later than 48 hours before departure
Hot fish ration + deluxe seat from 1700 ₽ from 1850 ₽
Hot breakfast ration + superior seat from 1600 ₽ from 1750 ₽
Hot meat ration + deluxe seat from 1700 ₽ from 1850 ₽

* The service is available no later than 48 hours before departure

Voluntary refusal of additional services

Voluntary cancellation of the services "Additional meals" and "Seat selection + meals" is possible no later than 36 hours before the flight departure. Cancellation of the service less than 36 hours before departure is not possible (the cost is not refundable).

Voluntary cancellation of the services "Carriage of an animal" is possible no later than 24 hours before the flight departure. Cancellation of the service less than 24 hours before departure and before the end of check-in is possible with a non-refundable fee of 25% of the cost of the service. Cancellation after the end of registration is not possible (the cost is not refundable).

Voluntary cancellation of the Seat Selection, Excess Baggage, Unaccompanied Child, Commercial Correspondence, Seat + Baggage Services, etc., is possible no later than 24 hours before the flight departure. Cancellation of services less than 24 hours before departure is not possible (the cost is not refundable).

____

Involuntary refund due to flight cancellation or rescheduling is made in full.


  • Buying and returning a ticket
  • Baggage
  • Preparation for flight
    • Seat selection

      Dear passengers! If during online check-in the system seated parents and children separately from each other, please apply for boarding passes at the check-in desk at the airport of departure. The airline apologizes for the inconvenience caused.

      1. Use the "Seat Selection" service on board the aircraft - make your flight as comfortable as possible!

      The service is available on the official website and in the mobile application, as well as at the Airline's branded ticket offices and at check-in counters at the airport.

      You can now pay for additional services with Wings loyalty program bonuses. Use them to pay for the fare part of the ticket, as well as partial or 100% payment for additional services "Seat Selection" and "Extra Baggage" .

      Departure from Russia, in rubles


      Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure
      Less than 24 hours before departure and no later than 3 hours before departure
      Less than 3 hours before departure
      By aircraft***
      Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats)
      1299 1499 1699 1799 2000 1999
      Seats in the front of the cabin of the economy class, except for seats with extended pitch 399 599 799 899 1000
      Seats in the rear of the economy class cabin, except for extended pitch seats 199 199 199 199 200
      Seats in the "‎Business" class cabin with the "Full Economy" layout 2599 2899 2999 3299 3500 3499

      Departure from the CIS, in US dollars


      Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
      Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) 5 10 15 twenty 25
      Seats in the front of the cabin of the economy class, except for seats with extended pitch 3 5 10 thirteen 15
      Seats in the rear of the economy class cabin, except for extended pitch seats 2 2 2 2 2
      Seats in the "Business" class cabin with the "Full Economy" layout 10 15 twenty 25 thirty

      Departure from Tajikistan, in USD/TJS


      Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
      Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) 5/60 5/60
      5/60
      5/60
      8/95

      Seats in the front of the cabin of the economy class, except for seats with extended pitch 3/35
      3/35
      3/35
      3/35
      5/60

      Seats in the rear of the economy class cabin, except for extended pitch seats 2/25
      2/25
      2/25
      2/25
      2/25

      Seats in the "Business" class cabin with the "Full Economy" layout 8/95
      8/95
      8/95
      8/95
      10/120

      Departure from Osh (Kyrgyzstan), in USD/KGS


      Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
      Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) 5/450
      5/450
      5/450
      5/450
      8/700

      Seats in the front of the cabin of the economy class, except for seats with extended pitch 3/265
      3/265
      3/265
      3/265
      5/450

      Seats in the tail section of the economy class cabin, except for extended pitch seats 2/175
      2/175
      2/175
      2/175
      2/175

      Seats in the "Business" class cabin with the "Full Economy" layout 8/700
      8/700
      8/700
      8/700
      10/900

      Departure from international flights, in euros


      Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
      Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) twenty 25 thirty 35 40
      Seats in the front of the cabin of the economy class, except for seats with extended pitch 10 12 15 twenty 25
      Seats in the tail section of the economy class cabin, except for extended pitch seats 5 6 7 eight 10
      Seats in the "Business" class cabin with the "Full Economy" layout 45 50 55 60 65

      Departure from the UAE, in US dollars / dirhams


      Together with ticket purchase After purchasing a ticket no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure and no later than 3 hours before departure Less than 3 hours before departure By aircraft***
      Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) thirty 35 40 45 € / 190 AED 50 € / 120 AED
      Seats in the front of the cabin of the economy class, except for seats with extended pitch 25 thirty 35 40 € / 170 AED 45 € / 190 AED
      Seats in the tail section of the economy class cabin, except for extended pitch seats 5 7 10 12 € / 50 AED 15 € / 65 AED
      Seats in the "Business" class cabin with the "Full Economy" layout 60 65 70 80 € / 340 AED 85 € / 360 AED

      Tariff in national currency may vary depending on the conversion rate set in the sales system. Additional fees may apply at the airport of departure.

      * 48 hours before the flight departure, the cost is according to the airport tariffs.

      ** An additional airport tax is charged for issuing the form.

      *** The purchase of seats on board is possible on a limited number of destinations.

      Please note that the cost of the "Seat Selection" service on charter flights may differ from the prices on regular flights.

      The service is provided free of charge for passengers who are members of the Wings loyalty program with silver and gold cards, as well as for passengers who own tickets at the Premium economy class fare.*

      Details on the provision of the service at the check-in counter at the Airline Representatives, at the Airline 's branded ticket offices , as well as by calling the passenger support service: 8 800 770 02 62 (calls within the Russian Federation are free), +7 (495) 139 41 01 (for residents of Moscow and Moscow region), +7 (499) 920 22 52 (calls from other regions), +99 655 04 00 00 5 (for passengers from Kyrgyzstan), +992 77 777 0808 (for passengers from Tajikistan).

      * from February 26, 2018, the service is provided for a fee to passengers with children and children under 12 years old inclusive

      ** When buying a ticket on the official website of the airline, the fare is lower!

      When changing the layout of the aircraft or changing the type of aircraft, the Airline reserves the right to change the selected seat while maintaining the previously paid characteristics, or if it is impossible to provide an alternative option, you will be refunded for the service of contacting the airline.

      2. If you want your flight to be as comfortable as possible, you can use the “Neighbour seat lock”* service.

      This service gives you the right to block one or two adjacent passenger seats.

      Service cost:

      • In the Russian Federation and from the Russian Federation: blocking one adjacent seat - 2000 rubles; blocking of two seats - 3000 rubles.
      • From the CIS countries and far abroad: blocking one adjacent seat - 25 euros; blocking of two chairs - 40 euros.

      * The service is provided at the check-in counter at the airport of departure and is available subject to availability of seats in the aircraft cabin.

      3. For maximum comfort and additional discount, the Airline offers to purchase a package of additional services:

      Extra comfort seat and extra baggage (1 piece weighing up to 23 kg)

      • For tariffs of the PROMO group
      • For all tariffs, except for the "PROMO" group
      Description Fare with ticket purchase Tariff after ticket purchase no later than 48 hours before departure
      For all tariffs, except for the "PROMO" group from 3100 ₽ from 3400 ₽
      For tariffs of the PROMO group from 3600 ₽ from 3900 ₽

      Enhanced comfort seat and special meals

      • Superior Place and Hot Fish Meal
      • Superior Place and Hot Breakfast Diet
      • Superior Place and Hot Meat Ration
      Description Fare with ticket purchase Tariff after ticket purchase no later than 48 hours before departure
      Hot fish ration + deluxe seat from 1700 ₽ from 1850 ₽
      Hot breakfast ration + superior seat from 1600 ₽ from 1750 ₽
      Hot meat ration + deluxe seat from 1700 ₽ from 1850 ₽

      * The service is available no later than 48 hours before departure

      Voluntary refusal of additional services

      Voluntary cancellation of the services "Additional meals" and "Seat selection + meals" is possible no later than 36 hours before the flight departure. Cancellation of the service less than 36 hours before departure is not possible (the cost is not refundable).

      Voluntary cancellation of the services "Carriage of an animal" is possible no later than 24 hours before the flight departure. Cancellation of the service less than 24 hours before departure and before the end of check-in is possible with a non-refundable fee of 25% of the cost of the service. Cancellation after the end of registration is not possible (the cost is not refundable).

      Voluntary cancellation of the Seat Selection, Excess Baggage, Unaccompanied Child, Commercial Correspondence, Seat + Baggage Services, etc., is possible no later than 24 hours before the flight departure. Cancellation of services less than 24 hours before departure is not possible (the cost is not refundable).

      ____

      Involuntary refund due to flight cancellation or rescheduling is made in full.


  • At the airport
  • On board
  • After the flight
  • Frequently asked questions