Seat selection
Dear passengers! If during online check-in the system seated parents and children separately from each other, we ask you to apply for boarding passes at the check-in counter at the departure airport. The airline apologizes for the inconvenience.
1. Use the “Seat Selection” service on board the aircraft - make your flight as comfortable as possible!
The service is available on the official website and mobile application, as well as at the Airline’s branded ticket offices and at check-in counters at the airport.
You can pay for additional services with bonuses from the Wings loyalty program. Use them to pay for the tariff part of the ticket, as well as partial or 100% payment for additional services “Seat selection” and “Extra baggage” .
Departure from the Russian Federation, Bishkek, Tamchy in rubles
| Description | When purchasing a ticket | After purchasing a ticket and no later than 24 hours before departure | Less than 24 hours before departure |
|---|---|---|---|
| Seats with extended pitch (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Seats at emergency exits) | from 1199 | from 1599 | from 2000 |
| Economy Class forward cabin seats excluding extended pitch seats | from 499 | from 599 | from 800 |
| Economy Class rear cabin seats, excluding extended pitch seats | from 299 | from 299 | from 450 |
| Seats in the Business class cabin with the Full Economy configuration | from 2499 | from 2999 | from 3500 |
Departure from Osh (Kyrgyzstan), in US dollars/soms (USD/KGS)
| Description | When purchasing a ticket | After purchasing a ticket and no later than 24 hours before departure | Less than 24 hours before departure |
|---|---|---|---|
| Seats with extended pitch (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Seats at emergency exits) | from 5/400 | from 5/400 | from 8/640 |
| Economy Class forward cabin seats excluding extended pitch seats | from 4/320 | from 4/320 | from 5/400 |
| Economy Class rear cabin seats, excluding extended pitch seats | from 2/160 | from 2/160 | from 2/160 |
| Seats in the Business class cabin with the Full Economy configuration | from 8/640 | from 8/640 | from 10/795 |
The tariff in national currency may vary depending on the conversion rate from the rate established in the sales system
Departure from Tajikistan, in US dollars/somoni (USD/TJS)| Description | When purchasing a ticket | After purchasing a ticket and no later than 24 hours before departure | Less than 24 hours before departure |
|---|---|---|---|
| Seats with extended pitch (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Seats at emergency exits) | from 5/55 | from 5/55 | from 8/90 |
| Economy Class forward cabin seats excluding extended pitch seats | from 4/50 | from 4/50 | from 5/55 |
| Economy Class rear cabin seats, excluding extended pitch seats | from 2/25 | from 2/25 | from 2/25 |
| Seats in the Business class cabin with the Full Economy configuration | from 8/90 | from 8/90 | from 10/110 |
The tariff in national currency may vary depending on the conversion rate from the rate established in the sales system
**An additional airport fee for issuing the form will be charged.
***Purchasing seats on board is possible on a limited number of destinations.
Please note that the cost of the “Seat Selection” service on charter flights may differ from the prices on regular flights.
The service is provided free of charge* for passengers participating in the Wings loyalty program:
- Silver card - upon check-in for a flight, you are provided with a free choice of seats in the passenger cabin, with the exception of seats with extended pitch and seats in the business class cabin with a full economy layout.
- Gold card - upon check-in for a flight, you are provided with a free choice of seats in the passenger cabin, with the exception of seats in the business class cabin in the full economy configuration.
- Passengers holding tickets at the Premium Economy Class fare.
Details about the provision of the service at the check-in counter with Airline Representatives , at the Airline's branded ticket offices , as well as by calling the passenger support service: 8 800 770 02 62 (calls within the Russian Federation are free), +7 (495) 139 41 01 (for residents of Moscow and the Moscow region region), +7 (499) 920 22 52 (calls from other regions), +99 655 04 00 00 5 (for passengers from Kyrgyzstan), +992 77 777 0808 (for passengers from Tajikistan).
* from February 26, 2018, the service is provided for a fee to passengers with children and children under 12 years old inclusive
** When purchasing an air ticket on the airline’s official website, the fare is lower!
When changing the layout of the aircraft or replacing the type of aircraft, the Airline reserves the right to change the selected seat while maintaining the previously paid characteristics, or if it is impossible to provide an alternative option, you will be refunded for the service by contacting the airline.
2. If you want your flight to be as comfortable as possible, you can use the “Next seat blocking” service* .
This service gives you the right to block one or two adjacent passenger seats.
Service cost:
- Within the Russian Federation and from the Russian Federation: blocking one adjacent seat - 2000 rubles; blocking two seats - 3000 rub.
- From the CIS countries and Far Abroad: blocking one adjacent seat - 25 euros; blocking two seats - 40 euros.
* The service is provided at the check-in counter at the departure airport and is available if there are free seats in the aircraft cabin.
3. For maximum comfort and to receive an additional discount, the Airline offers to purchase a package of additional services:
Superior seat and additional luggage (1 piece weighing up to 23 kg)
- For tariffs of the "PROMO" group
- For all tariffs except the “PROMO” group
| Description | Tariff included with ticket purchase | Tariff after purchasing a ticket no later than 48 hours before departure |
|---|---|---|
| For all tariffs except the “PROMO” group | from 3100 ₽ | from 3400 ₽ |
| For tariffs of the "PROMO" group | from 3600 ₽ | from 3900 ₽ |
Superior seating and special meals
- Deluxe seat and Hot fish ration
- Superior seating and Hot Breakfast ration
- Deluxe place and Hot meat ration
| Description | Tariff included with ticket purchase | Tariff after purchasing a ticket no later than 48 hours before departure |
|---|---|---|
| Hot fish ration + luxury seat | from 1700 ₽ | from 1850 ₽ |
| Hot breakfast + deluxe seating | from 1600 ₽ | from 1750 ₽ |
| Hot meat ration + luxury seat | from 1700 ₽ | from 1850 ₽ |
* The service is available no later than 48 hours before departure
Voluntary refusal of additional services
Voluntary cancellation of the “Additional meals” and “Seat selection + meals” services is possible no later than 36 hours before flight departure. Cancellation of the service less than 36 hours before departure is not possible (the cost is not refundable).
Voluntary cancellation of the Animal Transportation services is possible no later than 24 hours before the flight departure. Cancellation of the service less than 24 hours before departure and before the end of registration is possible with a non-refundable fee of 25% of the cost of the service. Cancellation after registration is not possible (the cost is non-refundable).
Voluntary refusal of the services “Seat selection”, “Excess baggage”, “Unaccompanied child”, “Commercial correspondence”, “Seat selection + baggage” and other own services is possible no later than 24 hours before flight departure, if refusal is provided for by the rules provision of services. Cancellation of services less than 24 hours before departure is not possible (the cost is not refundable).
Voluntary cancellation of partner services (insurance, online doctor, access to the Business lounge, baggage packing, Aeroexpress) is possible no later than 24 hours before flight departure, unless otherwise specified in the offer.
____Involuntary refunds due to cancellation or rescheduling of a flight are made in full.