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Seat selection

Seat selection

Dear passengers! If, during online check-in, the system has set parents and children apart from each other, please apply for boarding passes at the check-in counter at the airport of departure. The airline apologizes for the inconvenience caused.

1. Use the "Seat Selection" service on board the aircraft - make your flight as comfortable as possible!

The service is available on the official website and in the mobile application, as well as at the airline's branded ticket offices and at the check-in counters at the airport.

You can now pay for additional services with bonuses from the Wings loyalty program. Use them to pay for the fare part of the ticket, as well as partial or 100% payment for the additional services "Seat Selection" and "Additional Baggage".

Departure from the Russian Federation, in rubles


Together with the purchase of a ticket After buying a ticket, no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure
Less than 24 hours before departure
By aircraft ***
Seats with extended spacing (1 row behind the "Business" class A319 / A320 / A320neo 1 row in А321 / А321 neo with the Full Economy layout, Seats at emergency exits) from 1300 from 1500 from 1700 from 1900 from 2000
Row in front of the emergency from 150 from 250 from 350 from 450 -
Seats in the front of the economy cab, except for extended pitch seats from 350 from 550 from 800 from 1000 -
Seats in the rear of the economy cab, except for seats with extended pitch from 150 from 350 from 550 from 550 -
Seats in the "Business" class cabin with the "Full Economy" layout from 2800 from 3200 from 3300 from 3500 from 3500

Departure from the CIS, in euros


Together with the purchase of a ticket After buying a ticket, no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure By aircraft ***
Extended spacing (row 1 in economy class and row at emergency exit) from 5 from 10 from 15 from 20 -
Row before emergency / last row - - - - -
Seats in the front of the economy cab, except for extended pitch seats from 3 from 5 from 10 from 15 -
Seats in the "Business" class cabin with the "Full Economy" layout from 30 from 35 from 40 from 45 -

Departure from MVL, in euros


Together with the purchase of a ticket After buying a ticket, no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure By aircraft ***
Extended spacing (row 1 in economy class and row at emergency exit) from 15 from 20 from 25 from 30 -
Row before emergency / last row - - - - -
Seats in the front of the economy cab, except for extended pitch seats from 5 from 8 from 10 from 15 -
Seats in the "Business" class cabin with the "Full Economy" layout from 40 from 45 from 50 from 55 -

Departure from the UAE, in euros


Together with the purchase of a ticket After buying a ticket, no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure By aircraft ***
Extended spacing (row 1 in economy class and row at emergency exit) from 25 from 30 from 35 from 40 € / 160 AED -
Row before emergency / last row - - - - -
Seats in the front of the economy cab, except for extended pitch seats from 20 from 25 from 30 from 35 € / 150 AED -
Seats in the "Business" class cabin with the "Full Economy" layout from 60 from 65 from 70 from 580 € / 350 AED -

* 48 hours before the flight departure, the cost is according to the airport tariffs.

** In addition, an airport tax is charged for issuing a form.

*** Purchase of seats on board is possible on a limited number of destinations.

Please note that the cost of the Seat Selection service on charter flights may differ from the prices on regular flights.

The service is provided free of charge for passengers - members of the Wings loyalty program with silver and gold cards, as well as for passengers - owners of premium economy class air tickets. *

Details on the provision of the service at the check-in counter at the Airline's Representatives , at the airline 's branded ticket offices , as well as by calling the passenger support service: 8-800-7700-262 (Call within the Russian Federation is free), +7 (499) 920-22-52 ( For calls from other regions)

* from February 26, 2018 the service is provided for a fee for passengers with children and children under 12 years old inclusive

** When buying a ticket on the official website of the airline, the tariff is lower!

When changing the layout of the aircraft or changing the board, the Airline does not guarantee the assigned seats for the “Seat Selection” service and reserves the right to make seating on a general basis.

2. If you would like your flight to be as comfortable as possible, you can use the service "Blocking the adjacent seat" .

This service gives you the right to block one or two adjacent passenger seats.

Service cost:

  • Within the Russian Federation and from the Russian Federation: blocking one adjacent chair - 2000 rubles; blocking two seats - 3000 rubles.
  • From the CIS countries and the Far Abroad: blocking one adjacent chair - 25 euros; blocking two seats - 40 euros.

The service is provided at the check-in counter at the airport of departure and is available subject to availability of seats in the aircraft cabin.

3. For maximum comfort and additional discounts, the Airline offers to purchase a package of additional services:

Extra comfort seat and extra luggage (1 piece up to 23 kg)

  • For tariffs of the PROMO group
  • For all tariffs, except for the "PROMO" group
Description Tariff with ticket purchase Fare after purchasing a ticket no later than 48 hours before departure
For all tariffs, except for the "PROMO" group from 3100 ₽ from 3400 ₽
For tariffs of the PROMO group from 3600 ₽ from 3900 ₽

A place of superior comfort and special meals

  • Place of Superior Comfort and Hot Fish Ration
  • Place of increased comfort and ration "Hot breakfast"
  • Comfort Place and Hot Meat Ration
Description Tariff with ticket purchase Fare after purchasing a ticket no later than 48 hours before departure
Hot fish ration + place of increased comfort from 1700 ₽ from 1850 ₽
Ration hot breakfast + seat of superior comfort from 1600 ₽ from 1750 ₽
Hot meat ration + place of increased comfort from 1700 ₽ from 1850 ₽

* the service is available no later than 48 hours before departure

Voluntary refusal of additional services

Voluntary cancellation of the services "Additional meals" and "Seat selection + meals" is possible no later than 36 hours before the departure of the flight. Cancellation of the service less than 36 hours before departure is not possible (the cost is not refundable).

Voluntary cancellation of the “Carriage of an animal” service is possible no later than 24 hours before the flight departure. Cancellation of the service less than 24 hours before departure and before the end of check-in is possible with a non-refundable fee of 25% of the service cost. Cancellation after the end of registration is not possible (the cost is not refundable).

Voluntary cancellation of the services "Seat Selection", "Excess Baggage", "Unaccompanied Child", "Commercial Correspondence", "Seat Selection + Baggage", etc., is possible no later than 24 hours before the flight departure. Cancellation of services less than 24 hours before departure is not possible (non-refundable).

____

Forced refunds due to canceled or rescheduled flights are made in full.


  • Buying and returning a ticket
  • Baggage
  • Preparation for flight
    • Seat selection

      Dear passengers! If, during online check-in, the system has set parents and children apart from each other, please apply for boarding passes at the check-in counter at the airport of departure. The airline apologizes for the inconvenience caused.

      1. Use the "Seat Selection" service on board the aircraft - make your flight as comfortable as possible!

      The service is available on the official website and in the mobile application, as well as at the airline's branded ticket offices and at the check-in counters at the airport.

      You can now pay for additional services with bonuses from the Wings loyalty program. Use them to pay for the fare part of the ticket, as well as partial or 100% payment for the additional services "Seat Selection" and "Additional Baggage".

      Departure from the Russian Federation, in rubles


      Together with the purchase of a ticket After buying a ticket, no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure
      Less than 24 hours before departure
      By aircraft ***
      Seats with extended spacing (1 row behind the "Business" class A319 / A320 / A320neo 1 row in А321 / А321 neo with the Full Economy layout, Seats at emergency exits) from 1300 from 1500 from 1700 from 1900 from 2000
      Row in front of the emergency from 150 from 250 from 350 from 450 -
      Seats in the front of the economy cab, except for extended pitch seats from 350 from 550 from 800 from 1000 -
      Seats in the rear of the economy cab, except for seats with extended pitch from 150 from 350 from 550 from 550 -
      Seats in the "Business" class cabin with the "Full Economy" layout from 2800 from 3200 from 3300 from 3500 from 3500

      Departure from the CIS, in euros


      Together with the purchase of a ticket After buying a ticket, no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure By aircraft ***
      Extended spacing (row 1 in economy class and row at emergency exit) from 5 from 10 from 15 from 20 -
      Row before emergency / last row - - - - -
      Seats in the front of the economy cab, except for extended pitch seats from 3 from 5 from 10 from 15 -
      Seats in the "Business" class cabin with the "Full Economy" layout from 30 from 35 from 40 from 45 -

      Departure from MVL, in euros


      Together with the purchase of a ticket After buying a ticket, no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure By aircraft ***
      Extended spacing (row 1 in economy class and row at emergency exit) from 15 from 20 from 25 from 30 -
      Row before emergency / last row - - - - -
      Seats in the front of the economy cab, except for extended pitch seats from 5 from 8 from 10 from 15 -
      Seats in the "Business" class cabin with the "Full Economy" layout from 40 from 45 from 50 from 55 -

      Departure from the UAE, in euros


      Together with the purchase of a ticket After buying a ticket, no later than 48 hours before departure Less than 48 hours and no later than 24 hours before departure Less than 24 hours before departure By aircraft ***
      Extended spacing (row 1 in economy class and row at emergency exit) from 25 from 30 from 35 from 40 € / 160 AED -
      Row before emergency / last row - - - - -
      Seats in the front of the economy cab, except for extended pitch seats from 20 from 25 from 30 from 35 € / 150 AED -
      Seats in the "Business" class cabin with the "Full Economy" layout from 60 from 65 from 70 from 580 € / 350 AED -

      * 48 hours before the flight departure, the cost is according to the airport tariffs.

      ** In addition, an airport tax is charged for issuing a form.

      *** Purchase of seats on board is possible on a limited number of destinations.

      Please note that the cost of the Seat Selection service on charter flights may differ from the prices on regular flights.

      The service is provided free of charge for passengers - members of the Wings loyalty program with silver and gold cards, as well as for passengers - owners of premium economy class air tickets. *

      Details on the provision of the service at the check-in counter at the Airline's Representatives , at the airline 's branded ticket offices , as well as by calling the passenger support service: 8-800-7700-262 (Call within the Russian Federation is free), +7 (499) 920-22-52 ( For calls from other regions)

      * from February 26, 2018 the service is provided for a fee for passengers with children and children under 12 years old inclusive

      ** When buying a ticket on the official website of the airline, the tariff is lower!

      When changing the layout of the aircraft or changing the board, the Airline does not guarantee the assigned seats for the “Seat Selection” service and reserves the right to make seating on a general basis.

      2. If you would like your flight to be as comfortable as possible, you can use the service "Blocking the adjacent seat" .

      This service gives you the right to block one or two adjacent passenger seats.

      Service cost:

      • Within the Russian Federation and from the Russian Federation: blocking one adjacent chair - 2000 rubles; blocking two seats - 3000 rubles.
      • From the CIS countries and the Far Abroad: blocking one adjacent chair - 25 euros; blocking two seats - 40 euros.

      The service is provided at the check-in counter at the airport of departure and is available subject to availability of seats in the aircraft cabin.

      3. For maximum comfort and additional discounts, the Airline offers to purchase a package of additional services:

      Extra comfort seat and extra luggage (1 piece up to 23 kg)

      • For tariffs of the PROMO group
      • For all tariffs, except for the "PROMO" group
      Description Tariff with ticket purchase Fare after purchasing a ticket no later than 48 hours before departure
      For all tariffs, except for the "PROMO" group from 3100 ₽ from 3400 ₽
      For tariffs of the PROMO group from 3600 ₽ from 3900 ₽

      A place of superior comfort and special meals

      • Place of Superior Comfort and Hot Fish Ration
      • Place of increased comfort and ration "Hot breakfast"
      • Comfort Place and Hot Meat Ration
      Description Tariff with ticket purchase Fare after purchasing a ticket no later than 48 hours before departure
      Hot fish ration + place of increased comfort from 1700 ₽ from 1850 ₽
      Ration hot breakfast + seat of superior comfort from 1600 ₽ from 1750 ₽
      Hot meat ration + place of increased comfort from 1700 ₽ from 1850 ₽

      * the service is available no later than 48 hours before departure

      Voluntary refusal of additional services

      Voluntary cancellation of the services "Additional meals" and "Seat selection + meals" is possible no later than 36 hours before the departure of the flight. Cancellation of the service less than 36 hours before departure is not possible (the cost is not refundable).

      Voluntary cancellation of the “Carriage of an animal” service is possible no later than 24 hours before the flight departure. Cancellation of the service less than 24 hours before departure and before the end of check-in is possible with a non-refundable fee of 25% of the service cost. Cancellation after the end of registration is not possible (the cost is not refundable).

      Voluntary cancellation of the services "Seat Selection", "Excess Baggage", "Unaccompanied Child", "Commercial Correspondence", "Seat Selection + Baggage", etc., is possible no later than 24 hours before the flight departure. Cancellation of services less than 24 hours before departure is not possible (non-refundable).

      ____

      Forced refunds due to canceled or rescheduled flights are made in full.


  • At the airport
  • On board
  • After the flight
  • Frequently asked questions