Seat selection
Dear passengers! If during online check-in the system seated parents and children separately from each other, please apply for boarding passes at the check-in counter at the airport of departure. The airline apologizes for the inconvenience caused.
1. Use the "Seat Selection" service on board the aircraft - make your flight as comfortable as possible!
The service is available on the official website and in the mobile application, as well as at the Airline's branded ticket offices and at check-in counters at the airport.
You can now pay for additional services with Wings loyalty program bonuses. Use them to pay for the fare part of the ticket, as well as partial or 100% payment for additional services "Seat Selection" and "Extra Baggage" .
Departure from Russia, in rubles
| Description | When buying a ticket | After purchasing the ticket and no later than 24 hours before departure | Less than 24 hours before departure |
|---|---|---|---|
| Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) | from 999 | from 1499 | from 2000 |
| Seats in the front of the cabin of the economy class, except for seats with extended pitch | from 499 | from 599 | from 700 |
| Seats in the tail section of the economy class cabin, except for extended pitch seats | from 299 | from 299 | from 300 |
| Seats in the "Business" class cabin with the "Full Economy" layout | from 2499 | from 2999 | from 3500 |
| Description | When buying a ticket | After purchasing the ticket and no later than 24 hours before departure | Less than 24 hours before departure |
|---|---|---|---|
| Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) | from 5/55 | from 5/55 | from 8/90 |
| Seats in the front of the cabin of the economy class, except for seats with extended pitch | from 4/50 | from 4/50 | from 5/55 |
| Seats in the tail section of the economy class cabin, except for extended pitch seats | from 2/25 | from 2/25 | from 2/25 |
| Seats in the "Business" class cabin with the "Full Economy" layout | from 8/90 | from 8/90 | from 10/110 |
Tariff in national currency may vary depending on the conversion rate from the rate set in the sales system
Departure from Osh (Kyrgyzstan), in US dollars/soms (USD/KGS)
| Description | When buying a ticket | After purchasing the ticket and no later than 24 hours before departure | Less than 24 hours before departure |
|---|---|---|---|
| Extended pitch seats (1 row behind Business class in A319/A320/A320neo, 1 row in A321/A321neo with Full Economy layout, Emergency exit seats) | from 5/400 | from 5/400 | from 8/640 |
| Seats in the front of the cabin of the economy class, except for seats with extended pitch | from 4/320 | from 4/320 | from 5/400 |
| Seats in the tail section of the economy class cabin, except for extended pitch seats | from 2/160 | from 2/160 | from 2/160 |
| Seats in the "Business" class cabin with the "Full Economy" layout | from 8/640 | from 8/640 | from 10/795 |
Tariff in national currency may vary depending on the conversion rate from the rate set in the sales system
** An additional airport tax is charged for issuing the form.
*** The purchase of seats on board is possible on a limited number of destinations.
Please note that the cost of the "Seat Selection" service on charter flights may differ from the prices on regular flights.
The service is provided free of charge* for passengers participating in the Wings loyalty program:
- Silver card - when checking in for a flight, a free choice of seats in the passenger cabin is provided, with the exception of seats with extended pitch and seats in the business class cabin with a full economy layout.
- Gold card - upon check-in for a flight, a free choice of seats in the passenger cabin is provided, with the exception of seats in the business class cabin with a full economy layout.
- Passengers - owners of tickets at the rate "Premium" economy class.
Details on the provision of the service at the check-in desk at the Airline's Representatives, at the Airline 's branded ticket offices , as well as by calling the passenger support service: 8 800 770 02 62 (calls within the Russian Federation are free), +7 (495) 139 41 01 (for residents of Moscow and Moscow region), +7 (499) 920 22 52 (calls from other regions), +99 655 04 00 00 5 (for passengers from Kyrgyzstan), +992 77 777 0808 (for passengers from Tajikistan).
* from February 26, 2018, the service is provided for a fee to passengers with children and children under 12 years old inclusive
** When buying a ticket on the official website of the airline, the fare is lower!
When changing the layout of the aircraft or changing the type of aircraft, the Airline reserves the right to change the selected seat while maintaining the previously paid characteristics, or if it is impossible to provide an alternative option, you will be refunded for the service by contacting the airline.
2. If you want your flight to be as comfortable as possible, you can use the “Neighbour seat lock”* service.
This service gives you the right to block one or two adjacent passenger seats.
Service cost:
- In the Russian Federation and from the Russian Federation: blocking one adjacent seat - 2000 rubles; blocking of two seats - 3000 rubles.
- From the CIS countries and far abroad: blocking one adjacent seat - 25 euros; blocking of two chairs - 40 euros.
* The service is provided at the check-in counter at the airport of departure and is available subject to availability of seats in the aircraft cabin.
3. For maximum comfort and additional discount, the Airline offers to purchase a package of additional services:
Extra comfort seat and extra baggage (1 piece weighing up to 23 kg)
- For tariffs of the PROMO group
- For all tariffs, except for the "PROMO" group
| Description | Fare with ticket purchase | Tariff after ticket purchase no later than 48 hours before departure |
|---|---|---|
| For all tariffs, except for the "PROMO" group | from 3100 ₽ | from 3400 ₽ |
| For tariffs of the PROMO group | from 3600 ₽ | from 3900 ₽ |
Enhanced comfort seat and special meals
- Superior Place and Hot Fish Meal
- Superior Place and Hot Breakfast Diet
- Superior Place and Hot Meat Ration
| Description | Fare with ticket purchase | Tariff after ticket purchase no later than 48 hours before departure |
|---|---|---|
| Hot fish ration + deluxe seat | from 1700 ₽ | from 1850 ₽ |
| Hot breakfast ration + superior seat | from 1600 ₽ | from 1750 ₽ |
| Hot meat ration + deluxe seat | from 1700 ₽ | from 1850 ₽ |
* The service is available no later than 48 hours before departure
Voluntary refusal of additional services
Voluntary cancellation of the services "Additional meals" and "Seat selection + meals" is possible no later than 36 hours before the flight departure. Cancellation of the service less than 36 hours before departure is not possible (the cost is not refundable).
Voluntary cancellation of the services "Carriage of an animal" is possible no later than 24 hours before the flight departure. Cancellation of the service less than 24 hours before departure and before the end of check-in is possible with a non-refundable fee of 25% of the cost of the service. Cancellation after the end of registration is not possible (the cost is not refundable).
Voluntary cancellation of the Seat Selection, Excess Baggage, Unaccompanied Child, Commercial Correspondence, Seat Selection + Baggage services, etc., is possible no later than 24 hours before the flight departure. Cancellation of services less than 24 hours before departure is not possible (the cost is not refundable).
____Involuntary refund due to flight cancellation or rescheduling is made in full.