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Information
Guide

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Rules

Passengers with disabilities

Passengers with disabilities

Buying and returning a ticket
Baggage
Preparation for flight
At the airport
On board
- Rules of Conduct
After the flight
- Rules for filing a claim
Frequently asked questions

The airline will make every possible effort to assist passengers with reduced mobility

Rules for the carriage of passengers with disabilities
Severely ill passenger / Sick on a stretcher
Passenger with reduced mobility. Hearing impaired or impaired.
Hearing impaired passenger with an accompanying person
Disabled passenger with guide dog

Buying and returning a ticket
Baggage
Preparation for flight
- What documents are needed for the flight?
- Rules for transporting children on an airplane
- Flight of pregnant women on an airplane
- Rules for the carriage of unaccompanied children
- Selecting a location
- Emergency exit seat selection
- Information for passengers – citizens of Ukraine arriving in the Russian Federation
- Passengers with disabilities
  Passengers with disabilities
  The airline will make every possible effort to assist passengers with reduced mobility
- Submission of an electronic customs declaration
At the airport
On board
- Rules of Conduct
After the flight
- Rules for filing a claim
Frequently asked questions

Order check
check-in
Flight schedule
Flight status

Special offers
Check-in
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Order check

Baggage
Services
About the airline
Schedules

Wings Loyalty Program

Registration
Save up and spend
Discounts for customers

Passenger Support Service:

8 800-7700-262 , +7 (499) 920-22-52

+99 655-04-00-00-5 (for passengers from Kyrgyzstan)
+99 277-77-70-80-8 (for passengers from Tajikistan)

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