Extra luggage

Excess baggage

If the weight or dimensions of checked baggage exceed the free baggage allowance on the aircraft, when purchasing a ticket, it is necessary to book and pay for its carriage.

If the carriage of such baggage is not booked, then excess (oversized, heavy) baggage will be carried only if the airline has the technical capability. You will have to wait until the end of check-in for the flight, but carriage of this baggage may still be refused.

Carriage of excess baggage may be paid in advance (when arranging the carriage) or at the point of departure for the entire carriage to the destination according to the baggage fare valid on the day the paid baggage receipt or miscellaneous charges order is issued.

Oversized and heavy baggage is accepted for carriage only subject to prior booking and confirmed consent of the airline to carry this baggage.

In the absence of cargo space on the flight, the airline has the right to refuse carriage of excess/oversized/heavy baggage.

Based on the technology of the departure airport, excess/oversized/heavy baggage may be checked in for carriage at a separate check-in counter.

Items whose dimensions exceed 203 cm in the sum of three dimensions, and weight — 50 kg, are accepted for carriage as cargo.

For dimensions exceeding 203 cm in the sum of three dimensions but not exceeding 220x80x50, carriage as baggage is permitted only upon prior request for a special service, no later than 48 hours before flight departure. Carriage of such baggage will be carried out only if there is free space on the aircraft.

Please note that 1 passenger has the right to occupy one seat in the aircraft cabin and carry baggage free of charge in accordance with the free baggage allowance and the selected fare. A passenger holding more than one ticket for a flight (for the same person) does not have the right to occupy more than one seat and carry excess baggage free of charge.

Fares for carriage of a beach umbrella

 Destination    For the entire route in one direction*  
 Promo, Economy, Economy-Boost
Premium Economy
Business light, Business
Within Russia from 1000 RUB Free
Within CIS from 15 € Free
Far abroad from 15 € Free


Beach umbrella – an umbrella whose length when folded is more than 96 cm, canopy diameter is more than 130 cm.

Maximum permissible dimensions when folded — up to 220 cm in total dimensions. 

Maximum permissible weight — 5 kg.
__________

*The price is indicated for the entire route regardless of the number of segments.

**Penalty for refusal of additional service shall be applied in accordance with Directive No. 246 dated 30.12.2020.

You can pay for additional services with bonuses from the Wings loyalty program. Use them to pay for the fare portion of the ticket, as well as partial or 100% payment for additional services "Seat selection", "Excess baggage" and "Onboard meals".

Departure from the Russian Federation, in RUB


When purchasing a ticket After purchasing a ticket and no later than 24 hours before departure Less than 24 hours before departure and no later than 6 hours before departure Less than 6 hours before departure

Carry-on luggage at the gate

from 3500 RUB from 3500 RUB
One piece of baggage weighing up to 10 kg

* for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

from 2500 RUB from 500 RUB from 2500 RUB from 3000 RUB
Excess (additional piece of baggage) weighing up to 23 kg

- 1 piece
- 2 pieces
- 3rd and subsequent pieces
from 3500 RUB
from 4000 RUB
from 5000 RUB
from 3500 RUB
from 4500 RUB
from 5500 RUB
from 4000 RUB
from 5000 RUB
from 6000 RUB
from 4500 RUB
from 5500 RUB
from 6500 RUB
Excess weight of one free or excess (additional piece of baggage):
- over 10 kg up to 23 kg
- over 23 kg up to 32 kg
- over 32 kg up to 50 kg

The service is paid for at the departure airport
from 2000 RUB
from 2500 RUB
from 10000 RUB
from 2000 RUB
from 3000 RUB
from 12000 RUB
from 2500 RUB
from 3500 RUB
from 15000 RUB
from 2500 RUB
from 3500 RUB
from 15000 RUB
Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

The service is paid for at the departure airport
from 10000 RUB from 12000 RUB from 15000 RUB from 15000 RUB

Departure from far abroad countries (Turkey, UAE), in USD


When purchasing a ticket
After purchasing a ticket and no later than 24 hours before departure
Less than 24 hours before departure and no later than 6 hours before departure
Less than 6 hours before departure
Carry-on luggage at the gate 50$ 50$
One piece of baggage weighing up to 10 kg

* for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

35$ 35$ 40$ 40$
Excess (additional piece of baggage) weighing up to 23 kg

- 1 piece
- 2 pieces
- 3rd and subsequent pieces
45$
50$
60$
50$
60$
70$
60$
70$
80$
60$
70$
80$
Excess weight of one free or excess (additional piece of baggage):
- over 10 kg up to 23 kg
- over 23 kg up to 32 kg
- over 32 kg up to 50 kg

The service is paid for at the departure airport
25$
30$
prohibited
30$
40$
prohibited
40$
50$
prohibited
40$
50$
prohibited
Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

The service is paid for at the departure airport
120$ 140$ 170$ 170$
The fare in national currency may change depending on the conversion rate set in the sales system.

The price is indicated for one segment

Departure from China, in CNY


When purchasing a ticket
After purchasing a ticket and no later than 24 hours before departure
Less than 24 hours before departure and no later than 6 hours before departure
Less than 6 hours before departure
Carry-on luggage at the gate 375 ¥ 375 ¥
One piece of baggage weighing up to 10 kg

* for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

250 ¥ 250 ¥ 300 ¥ 300 ¥
Excess (additional piece of baggage) weighing up to 23 kg

- 1 piece
- 2 pieces
- 3rd and subsequent pieces
350 ¥
375 ¥
490 ¥
375 ¥
450 ¥
525 ¥
450 ¥
525 ¥
600 ¥
450 ¥
525 ¥
600 ¥
Excess weight of one free or excess (additional piece of baggage):
- over 10 kg up to 23 kg
- over 23 kg up to 32 kg
- over 32 kg up to 50 kg

The service is paid for at the departure airport
200 ¥
230 ¥
prohibited
230 ¥
300 ¥
prohibited
300 ¥
375 ¥
prohibited
300 ¥
375 ¥
prohibited
Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

The service is paid for at the departure airport
900 ¥ 1050 ¥ 1275 ¥ 1275 ¥
The fare in national currency may change depending on the conversion rate set in the sales system.

The price is indicated for one segment

Departure from Armenia, Azerbaijan, Uzbekistan, Kazakhstan, in USD


When purchasing a ticket
After purchasing a ticket and no later than 24 hours before departure
Less than 24 hours before departure and no later than 6 hours before departure
Less than 6 hours before departure
Carry-on luggage at the gate 40$ 40$
One piece of baggage weighing up to 10 kg

* for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

35$ 35$ 35$ 35$
Excess (additional piece of baggage) weighing up to 23 kg

- 1 piece
- 2 pieces
- 3rd and subsequent pieces
40$
45$
55$
40$
50$
60$
45$
55$
65$
45$
55$
65$
Excess weight of one free or excess (additional piece of baggage):
- over 10 kg up to 23 kg
- over 23 kg up to 32 kg
- over 32 kg up to 50 kg

The service is paid for at the departure airport
20$
25$
prohibited
30$
35$
prohibited
35$
40$
prohibited
35$
40$
prohibited
Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

The service is paid for at the departure airport
100$ 130$ 170$ 170$
The fare in national currency may change depending on the conversion rate set in the sales system.

The price is indicated for one segment

Departure from Tajikistan, in USD


When purchasing a ticket
After purchasing a ticket and no later than 24 hours before departure
Less than 24 hours before departure and no later than 6 hours before departure
Less than 6 hours before departure
Carry-on luggage at the gate 35$ 35$
One piece of baggage weighing up to 10 kg

* for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

15$ 15$ 20$ 20$
Excess (additional piece of baggage) weighing up to 23 kg

- 1 piece
- 2 pieces
- 3rd and subsequent pieces
15$
20$
20$
20$
25$
25$
30$
35$
35$
30$
35$
35$
Excess weight of one free or excess (additional piece of baggage):
- over 10 kg up to 23 kg
- over 23 kg up to 32 kg
- over 32 kg up to 50 kg

The service is paid for at the departure airport
15$
20$
70$
20$
25$
100$
25$
30$
150$
25$
30$
150$
Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

The service is paid for at the departure airport
100$ 130$ 170$ 170$
The fare in national currency may change depending on the conversion rate set in the sales system.

The price is indicated for one segment

Departure from Kyrgyzstan, in USD


When purchasing a ticket
After purchasing a ticket and no later than 24 hours before departure
Less than 24 hours before departure and no later than 6 hours before departure
Less than 6 hours before departure
Carry-on luggage at the gate 35$ 35$
One piece of baggage weighing up to 10 kg

* for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

20$ 20$ 25$ 25$
Excess (additional piece of baggage) weighing up to 23 kg

- 1 piece
- 2 pieces
- 3rd and subsequent pieces
35$
40$
40$
35$
40$
40$
35$
40$
40$
35$
40$
40$
Excess weight of one free or excess (additional piece of baggage):
- over 10 kg up to 23 kg
- over 23 kg up to 32 kg
- over 32 kg up to 50 kg

The service is paid for at the departure airport
20$
30$
100$
20$
30$
130$
20$
30$
170$
20$
30$
170$
Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

The service is paid for at the departure airport
100$ 130$ 170$ 170$
The fare in national currency may change depending on the conversion rate set in the sales system.

The price is indicated for one segment

Fares for carriage of special categories of baggage (weapons)

Category Fare, RUB
1 piece of baggage weighing up to 23 kg (dimensions not exceeding 203 cm in total dimensions) in the absence of other checked baggage (for all fares except PROMO) free
1 piece of baggage weighing up to 23 kg (dimensions not exceeding 203 cm in total dimensions) in the presence of other checked baggage or for PROMO fare 4000 RUB

*if a piece of special baggage exceeds the established dimensions, the excess is paid according to Airline fares

**registration of special categories of baggage (sets of sports equipment, set of weapons (cartridges+gun)) using sr DBAG (bag up to 10 kg) is prohibited.

***payment for carriage of weapons is made only at the departure airport

The price is indicated for one segment.

The decision to carry excess, oversized, heavy baggage is made by the Airline on a case-by-case basis. Other fares may be established for individual destinations.

For tickets from blocks of seats of the Airline on charter flights, Airline fares apply.

Privileges of the Wings loyalty program for baggage carriage

Card type Promo/Economy/Economy-Boost Premium-economy Business light/Business
Gold 1 additional (excess) piece of baggage free of charge 1 additional (excess) piece of baggage free of charge  1 additional (excess) piece of baggage free of charge

For tickets from blocks of seats of the Airline on charter flights, Airline fares apply

The price is indicated for the entire route on a one-way ticket regardless of the number of segments.

The decision to carry excess, oversized, heavy baggage is made by the Airline on a case-by-case basis. Other fares may be established for individual destinations.

Other fares may be established for individual destinations. 

If a passenger is found to have carry-on luggage whose weight and dimensions exceed the established norms at boarding, the passenger will be charged according to the Airline's fares, and the said carry-on luggage will be checked in as baggage under the aircraft.

Excess weight or dimensions of one piece of baggage are paid for at the official airline ticket office, passenger support service, or at the departure airport.

Voluntary refusal of the "Excess baggage" service

Refusal of the "Excess baggage" service is possible no later than 24 hours before flight departure, if refusal is provided for by the service rules. Refusal of services less than 24 hours before departure is impossible (the cost is non-refundable).

____

Forced refund due to flight cancellation or rescheduling is made in full.


  • Buying and returning a ticket
  • Baggage
    • Excess baggage

      If the weight or dimensions of checked baggage exceed the free baggage allowance on the aircraft, when purchasing a ticket, it is necessary to book and pay for its carriage.

      If the carriage of such baggage is not booked, then excess (oversized, heavy) baggage will be carried only if the airline has the technical capability. You will have to wait until the end of check-in for the flight, but carriage of this baggage may still be refused.

      Carriage of excess baggage may be paid in advance (when arranging the carriage) or at the point of departure for the entire carriage to the destination according to the baggage fare valid on the day the paid baggage receipt or miscellaneous charges order is issued.

      Oversized and heavy baggage is accepted for carriage only subject to prior booking and confirmed consent of the airline to carry this baggage.

      In the absence of cargo space on the flight, the airline has the right to refuse carriage of excess/oversized/heavy baggage.

      Based on the technology of the departure airport, excess/oversized/heavy baggage may be checked in for carriage at a separate check-in counter.

      Items whose dimensions exceed 203 cm in the sum of three dimensions, and weight — 50 kg, are accepted for carriage as cargo.

      For dimensions exceeding 203 cm in the sum of three dimensions but not exceeding 220x80x50, carriage as baggage is permitted only upon prior request for a special service, no later than 48 hours before flight departure. Carriage of such baggage will be carried out only if there is free space on the aircraft.

      Please note that 1 passenger has the right to occupy one seat in the aircraft cabin and carry baggage free of charge in accordance with the free baggage allowance and the selected fare. A passenger holding more than one ticket for a flight (for the same person) does not have the right to occupy more than one seat and carry excess baggage free of charge.

      Fares for carriage of a beach umbrella

       Destination    For the entire route in one direction*  
       Promo, Economy, Economy-Boost
      Premium Economy
      Business light, Business
      Within Russia from 1000 RUB Free
      Within CIS from 15 € Free
      Far abroad from 15 € Free


      Beach umbrella – an umbrella whose length when folded is more than 96 cm, canopy diameter is more than 130 cm.

      Maximum permissible dimensions when folded — up to 220 cm in total dimensions. 

      Maximum permissible weight — 5 kg.
      __________

      *The price is indicated for the entire route regardless of the number of segments.

      **Penalty for refusal of additional service shall be applied in accordance with Directive No. 246 dated 30.12.2020.

      You can pay for additional services with bonuses from the Wings loyalty program. Use them to pay for the fare portion of the ticket, as well as partial or 100% payment for additional services "Seat selection", "Excess baggage" and "Onboard meals".

      Departure from the Russian Federation, in RUB


      When purchasing a ticket After purchasing a ticket and no later than 24 hours before departure Less than 24 hours before departure and no later than 6 hours before departure Less than 6 hours before departure

      Carry-on luggage at the gate

      from 3500 RUB from 3500 RUB
      One piece of baggage weighing up to 10 kg

      * for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

      from 2500 RUB from 500 RUB from 2500 RUB from 3000 RUB
      Excess (additional piece of baggage) weighing up to 23 kg

      - 1 piece
      - 2 pieces
      - 3rd and subsequent pieces
      from 3500 RUB
      from 4000 RUB
      from 5000 RUB
      from 3500 RUB
      from 4500 RUB
      from 5500 RUB
      from 4000 RUB
      from 5000 RUB
      from 6000 RUB
      from 4500 RUB
      from 5500 RUB
      from 6500 RUB
      Excess weight of one free or excess (additional piece of baggage):
      - over 10 kg up to 23 kg
      - over 23 kg up to 32 kg
      - over 32 kg up to 50 kg

      The service is paid for at the departure airport
      from 2000 RUB
      from 2500 RUB
      from 10000 RUB
      from 2000 RUB
      from 3000 RUB
      from 12000 RUB
      from 2500 RUB
      from 3500 RUB
      from 15000 RUB
      from 2500 RUB
      from 3500 RUB
      from 15000 RUB
      Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

      The service is paid for at the departure airport
      from 10000 RUB from 12000 RUB from 15000 RUB from 15000 RUB

      Departure from far abroad countries (Turkey, UAE), in USD


      When purchasing a ticket
      After purchasing a ticket and no later than 24 hours before departure
      Less than 24 hours before departure and no later than 6 hours before departure
      Less than 6 hours before departure
      Carry-on luggage at the gate 50$ 50$
      One piece of baggage weighing up to 10 kg

      * for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

      35$ 35$ 40$ 40$
      Excess (additional piece of baggage) weighing up to 23 kg

      - 1 piece
      - 2 pieces
      - 3rd and subsequent pieces
      45$
      50$
      60$
      50$
      60$
      70$
      60$
      70$
      80$
      60$
      70$
      80$
      Excess weight of one free or excess (additional piece of baggage):
      - over 10 kg up to 23 kg
      - over 23 kg up to 32 kg
      - over 32 kg up to 50 kg

      The service is paid for at the departure airport
      25$
      30$
      prohibited
      30$
      40$
      prohibited
      40$
      50$
      prohibited
      40$
      50$
      prohibited
      Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

      The service is paid for at the departure airport
      120$ 140$ 170$ 170$
      The fare in national currency may change depending on the conversion rate set in the sales system.

      The price is indicated for one segment

      Departure from China, in CNY


      When purchasing a ticket
      After purchasing a ticket and no later than 24 hours before departure
      Less than 24 hours before departure and no later than 6 hours before departure
      Less than 6 hours before departure
      Carry-on luggage at the gate 375 ¥ 375 ¥
      One piece of baggage weighing up to 10 kg

      * for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

      250 ¥ 250 ¥ 300 ¥ 300 ¥
      Excess (additional piece of baggage) weighing up to 23 kg

      - 1 piece
      - 2 pieces
      - 3rd and subsequent pieces
      350 ¥
      375 ¥
      490 ¥
      375 ¥
      450 ¥
      525 ¥
      450 ¥
      525 ¥
      600 ¥
      450 ¥
      525 ¥
      600 ¥
      Excess weight of one free or excess (additional piece of baggage):
      - over 10 kg up to 23 kg
      - over 23 kg up to 32 kg
      - over 32 kg up to 50 kg

      The service is paid for at the departure airport
      200 ¥
      230 ¥
      prohibited
      230 ¥
      300 ¥
      prohibited
      300 ¥
      375 ¥
      prohibited
      300 ¥
      375 ¥
      prohibited
      Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

      The service is paid for at the departure airport
      900 ¥ 1050 ¥ 1275 ¥ 1275 ¥
      The fare in national currency may change depending on the conversion rate set in the sales system.

      The price is indicated for one segment

      Departure from Armenia, Azerbaijan, Uzbekistan, Kazakhstan, in USD


      When purchasing a ticket
      After purchasing a ticket and no later than 24 hours before departure
      Less than 24 hours before departure and no later than 6 hours before departure
      Less than 6 hours before departure
      Carry-on luggage at the gate 40$ 40$
      One piece of baggage weighing up to 10 kg

      * for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

      35$ 35$ 35$ 35$
      Excess (additional piece of baggage) weighing up to 23 kg

      - 1 piece
      - 2 pieces
      - 3rd and subsequent pieces
      40$
      45$
      55$
      40$
      50$
      60$
      45$
      55$
      65$
      45$
      55$
      65$
      Excess weight of one free or excess (additional piece of baggage):
      - over 10 kg up to 23 kg
      - over 23 kg up to 32 kg
      - over 32 kg up to 50 kg

      The service is paid for at the departure airport
      20$
      25$
      prohibited
      30$
      35$
      prohibited
      35$
      40$
      prohibited
      35$
      40$
      prohibited
      Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

      The service is paid for at the departure airport
      100$ 130$ 170$ 170$
      The fare in national currency may change depending on the conversion rate set in the sales system.

      The price is indicated for one segment

      Departure from Tajikistan, in USD


      When purchasing a ticket
      After purchasing a ticket and no later than 24 hours before departure
      Less than 24 hours before departure and no later than 6 hours before departure
      Less than 6 hours before departure
      Carry-on luggage at the gate 35$ 35$
      One piece of baggage weighing up to 10 kg

      * for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

      15$ 15$ 20$ 20$
      Excess (additional piece of baggage) weighing up to 23 kg

      - 1 piece
      - 2 pieces
      - 3rd and subsequent pieces
      15$
      20$
      20$
      20$
      25$
      25$
      30$
      35$
      35$
      30$
      35$
      35$
      Excess weight of one free or excess (additional piece of baggage):
      - over 10 kg up to 23 kg
      - over 23 kg up to 32 kg
      - over 32 kg up to 50 kg

      The service is paid for at the departure airport
      15$
      20$
      70$
      20$
      25$
      100$
      25$
      30$
      150$
      25$
      30$
      150$
      Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

      The service is paid for at the departure airport
      100$ 130$ 170$ 170$
      The fare in national currency may change depending on the conversion rate set in the sales system.

      The price is indicated for one segment

      Departure from Kyrgyzstan, in USD


      When purchasing a ticket
      After purchasing a ticket and no later than 24 hours before departure
      Less than 24 hours before departure and no later than 6 hours before departure
      Less than 6 hours before departure
      Carry-on luggage at the gate 35$ 35$
      One piece of baggage weighing up to 10 kg

      * for a 10kg bag: Not used for arranging carriage of special categories of baggage (sets of sports equipment, set of weapons, etc.)

      20$ 20$ 25$ 25$
      Excess (additional piece of baggage) weighing up to 23 kg

      - 1 piece
      - 2 pieces
      - 3rd and subsequent pieces
      35$
      40$
      40$
      35$
      40$
      40$
      35$
      40$
      40$
      35$
      40$
      40$
      Excess weight of one free or excess (additional piece of baggage):
      - over 10 kg up to 23 kg
      - over 23 kg up to 32 kg
      - over 32 kg up to 50 kg

      The service is paid for at the departure airport
      20$
      30$
      100$
      20$
      30$
      130$
      20$
      30$
      170$
      20$
      30$
      170$
      Exceeding dimensions of one free or excess (additional) piece of baggage over 203 cm

      The service is paid for at the departure airport
      100$ 130$ 170$ 170$
      The fare in national currency may change depending on the conversion rate set in the sales system.

      The price is indicated for one segment

      Fares for carriage of special categories of baggage (weapons)

      Category Fare, RUB
      1 piece of baggage weighing up to 23 kg (dimensions not exceeding 203 cm in total dimensions) in the absence of other checked baggage (for all fares except PROMO) free
      1 piece of baggage weighing up to 23 kg (dimensions not exceeding 203 cm in total dimensions) in the presence of other checked baggage or for PROMO fare 4000 RUB

      *if a piece of special baggage exceeds the established dimensions, the excess is paid according to Airline fares

      **registration of special categories of baggage (sets of sports equipment, set of weapons (cartridges+gun)) using sr DBAG (bag up to 10 kg) is prohibited.

      ***payment for carriage of weapons is made only at the departure airport

      The price is indicated for one segment.

      The decision to carry excess, oversized, heavy baggage is made by the Airline on a case-by-case basis. Other fares may be established for individual destinations.

      For tickets from blocks of seats of the Airline on charter flights, Airline fares apply.

      Privileges of the Wings loyalty program for baggage carriage

      Card type Promo/Economy/Economy-Boost Premium-economy Business light/Business
      Gold 1 additional (excess) piece of baggage free of charge 1 additional (excess) piece of baggage free of charge  1 additional (excess) piece of baggage free of charge

      For tickets from blocks of seats of the Airline on charter flights, Airline fares apply

      The price is indicated for the entire route on a one-way ticket regardless of the number of segments.

      The decision to carry excess, oversized, heavy baggage is made by the Airline on a case-by-case basis. Other fares may be established for individual destinations.

      Other fares may be established for individual destinations. 

      If a passenger is found to have carry-on luggage whose weight and dimensions exceed the established norms at boarding, the passenger will be charged according to the Airline's fares, and the said carry-on luggage will be checked in as baggage under the aircraft.

      Excess weight or dimensions of one piece of baggage are paid for at the official airline ticket office, passenger support service, or at the departure airport.

      Voluntary refusal of the "Excess baggage" service

      Refusal of the "Excess baggage" service is possible no later than 24 hours before flight departure, if refusal is provided for by the service rules. Refusal of services less than 24 hours before departure is impossible (the cost is non-refundable).

      ____

      Forced refund due to flight cancellation or rescheduling is made in full.


  • Preparation for flight
  • At the airport
  • On board
  • After the flight
  • Frequently asked questions