Special rates

Where can I buy / book a ticket at a subsidized rate?

You can buy tickets at a subsidized rate at the offices of airline agents, company ticket offices, or representative offices of the airline.

For some routes, you can buy or book tickets on the website or in the mobile application. Find out what flights are here.

Are there any discounts for children?

On domestic flights, children under 2 years old can be transported free of charge. Such a ticket must be issued as “zero” when buying a ticket for the parent or separately, in the passenger support service.

On international flights, the ticket price for a child up to 2 years old will be 10% of the adult ticket price.

On domestic and international flights, the child is not provided with a seat, i.e. the whole flight he is in the hands of a parent or companion.

If you decide to put the child separately, you will need to purchase a ticket at a fare for children under 12 years old - 25% of the fare.

For children over 12 years old, tickets are issued at an adult rate. The airline has privileges for passengers aged 12 to 23 years in some areas - subsidized tickets.

Is there a discount for military personnel?

For employees of the Ministry of Defense, the Ministry of Internal Affairs and the Ministry of Emergencies there is a 10% discount on the purchase of tickets for cash.

The discount applies to the purchase of tickets for military personnel and members of their families (spouses and children from 12-21 years old) traveling together or separately.

The discount is valid for direct and transfer flights.

When buying tickets, you must provide a document confirming the position:

Employees of the Ministry of Defense of the Russian Federation - identity card of an officer, midshipman, ensign;
Employees of the Ministry of Internal Affairs of the Russian Federation - an official certificate of the Ministry of Internal Affairs or an identity card of an officer of the internal troops of the Ministry of Internal Affairs;
Employees of the Ministry of Emergencies of the Russian Federation - certificate of the State Fire Service of the Ministry of Emergencies

As well as copies of documents confirming kinship, if tickets must be purchased for family members.
If one of the family members uses a military transportation document, the rest can purchase discounted tickets.
The number of flights using the discount is unlimited .:

We fly a group of more than 10 people. Can I get a discount on tickets?

Yes you can. To do this, use the service “Group orders”.

The service involves a special group tariff, the help of a personal manager and the ability to quickly make changes to the order.

To place an order, you must register in the service and create an application for a group flight.

What discounts are available for corporate clients?

For corporate customers, discounts of up to 10% for regular flights of Ural Airlines, discounts on tickets of partner airlines, as well as participation in the bonus program without entering into an additional agreement are valid.

Learn more about corporate programs here .

Buying and returning a ticket
Baggage
Preparation for flight
At the airport
On board
- Rules of Conduct
After the flight
- Rules for filing a claim
Frequently asked questions
- List of closed airports in the southern and central parts of Russia.
- Special rates
  Special rates
  Where can I buy / book a ticket at a subsidized rate?
  You can buy tickets at a subsidized rate at the offices of airline agents, company ticket offices, or representative offices of the airline.
  For some routes, you can buy or book tickets on the website or in the mobile application. Find out what flights are here.
  Are there any discounts for children?
  On domestic flights, children under 2 years old can be transported free of charge. Such a ticket must be issued as “zero” when buying a ticket for the parent or separately, in the passenger support service.
  On international flights, the ticket price for a child up to 2 years old will be 10% of the adult ticket price.
  On domestic and international flights, the child is not provided with a seat, i.e. the whole flight he is in the hands of a parent or companion.
  If you decide to put the child separately, you will need to purchase a ticket at a fare for children under 12 years old - 25% of the fare.
  For children over 12 years old, tickets are issued at an adult rate. The airline has privileges for passengers aged 12 to 23 years in some areas - subsidized tickets.
  Is there a discount for military personnel?
  For employees of the Ministry of Defense, the Ministry of Internal Affairs and the Ministry of Emergencies there is a 10% discount on the purchase of tickets for cash.
  The discount applies to the purchase of tickets for military personnel and members of their families (spouses and children from 12-21 years old) traveling together or separately.
  The discount is valid for direct and transfer flights.
  When buying tickets, you must provide a document confirming the position:
  Employees of the Ministry of Defense of the Russian Federation - identity card of an officer, midshipman, ensign;
  Employees of the Ministry of Internal Affairs of the Russian Federation - an official certificate of the Ministry of Internal Affairs or an identity card of an officer of the internal troops of the Ministry of Internal Affairs;
  Employees of the Ministry of Emergencies of the Russian Federation - certificate of the State Fire Service of the Ministry of Emergencies
  As well as copies of documents confirming kinship, if tickets must be purchased for family members.
  If one of the family members uses a military transportation document, the rest can purchase discounted tickets.
  The number of flights using the discount is unlimited .:
  We fly a group of more than 10 people. Can I get a discount on tickets?
  Yes you can. To do this, use the service “Group orders”.
  The service involves a special group tariff, the help of a personal manager and the ability to quickly make changes to the order.
  To place an order, you must register in the service and create an application for a group flight.
  What discounts are available for corporate clients?
  For corporate customers, discounts of up to 10% for regular flights of Ural Airlines, discounts on tickets of partner airlines, as well as participation in the bonus program without entering into an additional agreement are valid.
  Learn more about corporate programs here .
- Online registration
- Airport check-in
- Flight
- Baggage
- Bonus program
- How do I indicate the number and series of my birth certificate when buying a ticket online?
- Charter flight
- Payment verification / sending MK
- Flight cancellation/delay
- Ticket error
- Consultation on additional services
- Electronic boarding pass
- Questions about the airline