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Decree of the Government of the Russian Federation dated 06.07. No. 991, the procedure for refunding funds under air carriage contracts and travel rules during COVID -19 Read more

How to fix a ticket error?

When buying a ticket, the passenger not only independently forms a reservation, but also confirms the correctness of the entered personal data.

In case you notice an error in writing the last name, first name, middle name, date of birth, or the data specified in the identification document, you need to contact the Passenger Support Service by calling 8-800-7700-262 (the call is free), + 7 (499) 920-22-52.

Changes to personal data are made on a paid basis. The cost of the service is 500 rubles.